Global Currency Services

I used to always go to Global Currency because I found them to be friendly, knowledgeable, and helpful. After many years, I found out that I could get have been getting a better rate from my bank, without needing to deal in cash for exchanges. Basically, with CIBC I could do exchanges at better rates electronically, while saving time and gas. Also, I have found the rates to be much better with CIBC.

Very rude service– avoid them at all costs. They are good at trying to convince you that they have the better rate. But what I found was that they cannot match my banks rate. When I was in their store they quoted a rate to me. I then called my bank to confirm who had the better rate. I was surprised that my bank offered multiple rates of exchange. I then quoted these rates to Global Currency and they couldn’t match the rates. They said that I was bette
This is what I learned from my bank:
If you have a TD Waterhouse or TD Direct Investing account you automatically get a preferred US exchange rate.
If you have TD US Account (free just keep $ 1,000 US in there, or pay a $ 1US per transaction) you also get a better rate then the cash rate.
If you have a TD Borderless US account (free for accounts with $ 3,000 US plus, or a $ 4.94 US a month) you also get a preferred exchange rate.
So, when I learned that I could get preferred rates by having a TD US account I opened one up with $ 200 US. Knowing that I’m getting a better rate then then cash rate, I don’t mind paying $ 1US per transaction. Also it says me time because I can do the exchanges online (account to account), and I don’t have to worry about negotiating rates, or finding the best rate– TD does it all for me.

Avoid this place at all costs. I went in on a Thursday afternoon to send a $ 6000 wire to the USA for a Rolex watch, and after I signed all the paperwork and put the wire in motion they informed me it could take up to 3 BUSINESS days. I send wires from TD Bank or PC Financial all the time and it takes 24 hours max, yet here it takes a minimum of 3 days. Well now it’s Tuesday afternoon, the 4^th day, 3^rd full business day and the dealer has STILL not received my money. The system here totally blows, I will never ever return to this place and use it for any type of currency operations ever again. Way, way too slow and unreliable. Useless.