The Cut Above

This branch of the Cut Above is located in Etobicoke’s Cloverdale Mall, a shopping centre notorious for it’s popularity with the 65+ crowd. Because of that, it does tend to cater to the older folks, however, it still serves the purpose of a place to get a haircut.
My mother had been there previously to get her hair styled for wedding and was extremely happy with the work Toni did for her. Based on her recommendation, I phoned in and was able to book an appointment for an hour later, not with Toni who was booked, but with Janet.
Janet was a lovely woman in her mid-​40s or so who understood when I said I wanted sideswept bangs and layers (You’d be surprised how many times that’s been misinterpreted). The cut was nice, styled not with curlers like one of the previous commenters, but via a series a boar-​bristle brushes wrapped in my hair while being blown dry. I’ve never had that before! The style ended up being rather nice if unfortunately stiff due to the hairspray spritzed all over before leaving.
Wash, cut, and style was about $ 55 incl. tax and tip. Not the most I’ve ever paid for a cut, but a rather average price for a slightly above average cut.

While the location is very convenient and the staff are friendly, after two years, I had to stop going there.
I’m not going to name the hairdresser because I do like her as a person and she did cut/​style my hair for quite a while but I just found that she and most of the stylists were not with the times. Even though I pleaded with her, she would never use any styling utensils on me (or anyone else) because of the so-​called damage they cause to the hair. I don’t know, I have top quality utensils that I use regularly and there’s no damage to my hair … maybe that old school gold plated stuff but not the new and modern utensils that are out now. Rather, like a senior citizen, I was forced to sit under that hot dryer with curlers in my hair for close to an hour and, while the cut was good, the style was too old lady for me. I always had to go home, wash it again and then re-​style it. It’s not by any means an inexpensive salon either.
What really turned me off is that (the last three times), I would make appointments ahead of time, arrive on time but would have to wait with wet hair for like 30 minutes while she finished with someone else. Sometimes my hair would be half cut but then she’d leave to quickly cut someone else’s hair. The last time I was there, I told her that I was just going to leave (with wet hair); she knew I was upset but continued to go and cut some guy’s hair. I just found it to be very disrespectful, especially given the price I was paying. Sorry, but I had to say adiós after all that crap.

Worst haircut I have ever had in my life. Do not let Hugh cut your hair if you are female. It looks like I now have a short long hair cut (hair in the front is shoulder length while hair in the back is 3 inches longer. Ummm, that’s not layering. I will just have to grow this one out. Also, they told me it would cost $ 29 over the phone, then tried to charge me $ 34. I reminded the lady she had originally said $ 29 and she went back to that.

I have been going to this salon for AGES, I really adore the staff here they are not only friendly and helpful but they are accomodating. They do great cutting, coloring and treatments as well as some of the best aesthetic treatments in Etobicoke. Julie and Neelum are excellent Aestheticians.
Somewhat pricey but competitive considering the incredible quality results and great customer service
My only suggestion would be to get to know the schedule of who you want to book with because that can vary but the entire staff is highly capable and all do great jobs!