GoodLife Fitness

It’s entire gym is only one floor of the sun life financial building which explains why it’s always so overcrowded
Members here are really inconsiderate; never wiping down their machines, never putting their weights back, this place looks like a pig sty and 90% of the time spent there consists of looking for a specific weight that you want to use.
The staff, one lady in particular, definitely has an attitude and act as if you’re the biggest inconvenience when you ask a simple question.
Their classes always fill up instantly and there’s usually a line up that starts around ten minutes (or fifteen depending on the time) before. The set up of the main studio room is kind of weird too and it’s near impossible to see the instructor and there’s barely any mirrors to check yourself. Their spinning studio however, is set up nicely.
It gets a little humid in the summer but they do have insanely large fans placed in random areas of the gym.
I wouldn’t recommend it but if there’s no other gym that’s closer… this location will do.

I work in the office complex that houses this particular location and have been coming here for 2 years.
It is really tough to rate this location. The course instructors are 5 star. Most of them care about what they do and showing you the proper technique so you don’t hurt yourself. The «daytime» and peak use time instructors such as Christine, Donna, Melvin, Susie, and Sherry, to name a few, are absolutely great.
The front desk staff are usually friendly. They can be overwhelmed during busy periods. The great ones don’t last long as I can imagine the pay doesn’t encourage tenure.
Yes there is often out of service equipment and not so clean washroom facilities. Having said that, this is by far the busiest GL location that I frequent. None of the other 3 locations I also use come close to this one in volume. I think GL should recognize that and have maintenance on site accordingly.
The most appalling thing is some of the members. That is part of the problem. Apparently it’s completely acceptable to be absolute pigs and slobs. Leaving towels and littering on the floor, sticking feminine hygiene products to the change room wall or leaving used ones in the lockers has NOTHING to do with GL. This is not your house and your mommy isn’t here to clean up after you. If everyone respected and used the facilities as if it was their own home some of this would not be an ongoing problem. Perhaps having more towel bins or garbage cans throughout the change rooms might help as sometimes the stack of used towels is 6 feet high. There seems to be only one or two poor souls who check the change rooms on a regular basis. There needs to be a schedule to ensure there is proper coverage during peak times.

Busy, crowded, indifferent staff and badly maintained equipment. A stain on the Goodlife empire.

Jesus. Just carpet-​bomb the place with bleach. By far the most poorly maintained GoodLife I’ve ever set foot in. Honestly and this is after filling out at least a half dozen customer service surveys.

This place is going downhill fast. Most of the cardio machines have broken TVs, broken earphones and/​or broken heart meters. Entire rows of machines are left unused because of this. The maintenance is awful and totally the attitude towards doing something about it is apathetic. Goodlife needs to do regular maintenance reviews and not expect customers to report all the problems. That system clearly does not work. They have also started advertising constantly including having an entire TV channell (the only one that seems to work) devoted to annoying Goodlife ads. As if I want to pay money to come into the gym and watch Goodlife ads for my entire workout.

For a large corporate gym this is pretty good.
The location is excellent!
The instructors & personal training staff range from ‘know it all’ novices to experts, so you’ll likely find yourself becoming selective with the sessions you attend. Overall I found the staff helpful & accommodating.
As others have mentioned; the patrons are often very catty, spiteful & some feel entitled, so the staff hold down the frontier and do all they can with such large volumes of people & the corporation.
The gym has been expanded and renovated not long ago, unfortunately the other 3 GoodLife locations near by have not. That’s why many of those members crowd this location. This location is for you if you do not work out at peak times (after 5:30 — 7pm).
Good Luck.

Staff are rude at this location. The clientele are also rude and miserable. There are not enough weight plates for the bodypump class at this location so this causes some of the clientele to be very rude and catty to those who have weights. The bodypump instructor is also rude and outta shape. My thoughts are that I won’t be returning to this club and will be going back to my original club.

Close to home. Very convenient. I enjoy visiting this location and using the stand up tanning bed. Hope to eventually reach my fitness goals, and it helps that this location is 24 hours on the weekdays. No excuse. I gave 4 stars because I don’t like the shower facilities.

They renovated last year and it was a big improvement. The mens change room needs major renovation ASAP.

While the atmosphere and diversity of clientele is good, the facilities and staff are greatly lacking. The change rooms are consistently unkempt, they neglect to ensure soap, paper-​towels and sanitizer are maintained, and the staff are rude. Additionally, the men’s steam room has been out of order a total of four times over the last year, with never any sense of urgency to fix it.