This Tim Horton’s is so slow it’s painful. The people working have no sense of haste and spend half the time gossiping and chatting, instead of serving customers. It can take 20 or more minutes to get through the line when it’s busy and an additional 10 minutes to actually get your food after you’ve ordered. Like the speed at which they butter a bagel is comparable to the speed at which human hair grows. I’ve had quite a few instances at this location where my order was incorrect or my beverage was absolutely disgusting.(Something is wrong with their French Vanilla machine, I think.). This is incredibly inconvenient because as a student I don’t really have time to be waiting and also some times I have to grab my food and run to class, only to discover once I’ve gotten there that my order is wrong. Or alternatively, my order is wrong and I don’t want to wait in like for another 20 minutes to get it fixed. My final complaint is that Tim’s cards are NOT accepted here, which is a complete load of crap. Students need their caffeine fix and if we ask for gift cards as presents, we can’t even use them on campus. It’s frustrating to no end.
Jacqueline S.
Place rating: 2 Toronto, Canada
I’m not a Tim Hortons fan, but the locations in CAB are even worse than usual. The coffee-baked good only location is fairly quick, but the full-serve one is painfully slow. For a long time, they were cash-only, but now they accept some cards. They still don’t accept Tim Card though. Meh.
Frank S.
Place rating: 1 Edmonton, Canada
Run by aramark, only place in the city that does not takes the TimsCard, long lines. Only thing going for the place is the brand, the price and students addiction to coffee.
Kris B.
Place rating: 1 Edmonton, Canada
I’m not sure how you could even rank this as more than one star. The service STINKS — they can’t even give proper change or take your order correctly. The food is never what it should be(how can a toasted bagel be cold by the time you get it?) and once they’ve taken your money, they’re super slow at getting your order ready. If this weren’t Aramark, it might actually work… but let’s not blame Tim Hortons for it, as it’s an Aramark issue.
Beth N.
Place rating: 1 Edmonton, Canada
The lines are crazy long, expect to wait at least 15 minutes(and that is on an off time!). It is not a convent place because the line is ungodly long. I would rather pay more for Starbucks or Second Cup because the line ups are never as long. The other thing that sucks about this place is that they do not accept TimsCards!
Mitch L.
Place rating: 2 Redmond, WA
Is there any point in reviewing a Tim Horton’s location? I’m not sure. Tim Horton’s is really all about convenience, and if you’re on campus you’re probably short on time and don’t have the luxury of choice, so I doubt anyone will act on this review. That said, I’ve received some pretty bad service at this location, even by the standards of on-campus fast food places. Everything Alex P. said in her review is completely correct: this location is always extremely busy, and the service is none too quick. If you go during a class period(rather than in between classes) the line will likely be a little bit shorter, but even then, don’t expect to get in and out quickly. Like Alex, I’ve had them make mistakes with my order numerous times, and when you’re in a rush to get to your next class there’s a very good likelihood that you won’t be able to get your order corrected without being late. The food quality is definitely a gamble: the chicken noodle soup often has almost no chicken in it, and on numerous occasions I’ve had cinnamon rolls which were so old and poorly made that they just tasted like dry, stale bread. For the record, I like Tim’s, but let’s be honest: their food in general is not exactly gourmet. Even so, when I say the food at this Tim Horton’s is bad, I mean that it’s bad relative to other Tim’s locations. If you are on campus and you’re craving some Tim’s, I would recommend skipping this location unless you really want soup or a sandwich. There’s a smaller Tim’s on the second floor of ETLC. They don’t have soups or sandwiches or any of the other main food items, but they do still have donuts, cookies, muffins, coffee and iced cappuccinos. The line there is usually shorter, and the service is faster. I’ve had a few underwhelming bakery items from that location as well, but generally I also find their food to be more reliably good.
Alex F.
Place rating: 2 Edmonton, Canada
This is a review of the full Tim Hortons(that offers sandwiches/soups/bagels/etc) in the Central Academic Building at the University of Alberta.(There is another Timmies in the building but it just offers donuts and coffee.) First things first, I love Timmies. It’s affordable, things taste pretty good, and unlike most coffee shops you can get *actual food* there. But THIS Timmies is another story. Like every place on campus, it’s constantly busy. This isn’t a big deal as the line moves quickly. This IS a big deal if they screw up your order and you need to get it re-done, as it’ll be near impossible to get someone’s attention. On one occasion, it took a total of three attempts to receive the correct order. The majority of the time I get a bagel that resembles the texture of cardboard, or a donut that tastes more like a frosted croûton. For some reason the food is really hit or miss here — I wonder if they’re selling yesterday’s(or last week’s) product as fresh. Going to this Tim Hortons has, in general, been an excruciating experience. But it’s cheap and on campus and so like a sucker I keep going back. Ugh, when will I learn?!