The Sultan Palace Cafe

Love this place go there everyday sheesha is great and also the food too plus great service also the workers are very friendly love this place would totally recommend to everyone.

Amazing shisha, and fresh food, in a great atmosphere. Always feel at home relaxing at Sultan.

This was my first visit to Sultan’s, but having enjoyed other shisha restaurants, I was looking forward to the experience. Unfortunately I can’t review the food we planned on getting, as we rushed through our hookah and decided not to order anything else with our drinks due to the shockingly appalling service. The blonde server was so incredibly rude and flippant that we had no desire to stay past a single drink. Questions were met with sarcasm and disdain. Not worth staying, and most definitely will it go back. My friends and I will be sticking to other shisha restaurants.

Love it… It is called now Sultan… Great food and great atmosphere… New top of the line hookahs imported directly from Egypt, kingdom of hookah, served with a disposable hoses for great taste of the flavors… New menu and lots of improvements to meet you expectation… I was impressed as I walked and was hosted accordingly… I think in my opinion this is the spot to have a great Shisha in edmonton…

Love this place,
next time you’re here, see if you can spot me as I frequent often.
So I agree with some of the other reviews, and this place has been both fantastic and crappy in the same breath. What started off as a hip happening place has changed over the years. It used to be a moroccan styled café with food, drinking, and dancing. A place where me and friends would hang out and play cards. Slowly the place was falling apart… but that was all before 2014 hit.
In 2014, the owner shut down the restaurant and renovated. And A much needed renovation it was. New Décor, new equipment for the food, new hooka’s, hell the works. Its now better than its ever been. The portion sizes, and the quality of the food has gone up, and the hooka’s/Shisha is better than its ever been.
They are still having staffing issues, but are looking to hire for the summer months, so expect service to be a little slow till things are fully settled as the renovations were just completed.
All in all, if you’re looking for a chill place to do work, study, or relax with friends I would recommend this place.

Not the greatest place to enjoy a shisha. The service is sub-​par, staff is impersonal, shisha is often poorly packed. The average customer here is of the high school kid variety, not that that’s a bad thing, I just get tired of seeing pompous kids in flat brim baseball caps. Seating is terrible, and generally my experience here has not been preferential to some of the other hookah places around town.

We phoned on New Years Eve and asked if they had any room for us to come for supper there. Surprisingly, they said they did, so we got dressed up and drove across the city. When we arrived, they turned us away rudely and without apology, stating that there was a private function happening. It ruined our evening. Also, I ate there once after that because some friends wanted to go. All the staff sat around smoking hookah and visiting and we were not looked after. Also, it took a long time to get a wine and we were the only customers in the restaurant! I won’t be back.

The Sultan Palace Café is a great place to go with friends, hang out and just relax. The place itself is pretty simple that has plenty of seating but can get really busy on the weekends.
The have good food and offer Shisha as well with many different flavors. That is the main attraction. They often have some live musical acts playing but I could do without those. Sometimes it gets too loud and takes away from the relaxing atmosphere.
If you haven’t been here before you should check it out. Plan to go with some friends for an evening where you don’t have anything else planned. You won’t be disappointed.

This is a nice place to come to with friends. On the inside, The Sultan Place is neither glamorous nor fancy — the décor is very simple with lots of plain tables and chairs. I was here on the weekend, and the place was extremely busy. We were lucky to get a table before they were all occupied. My company and I haven’t tries the food here, so I can’t comment on it; but from what I have seen waiters deliver to the neighbouring tables, portion sizes are generous, and the food looks fresh and colourful. Turkish coffee and hookah are what my friends and I came to Sultan Place for. On the menu there are about 6 flavours of shisha to choose from; and after trying green apple and mint flavours I can recommend both. Coffee here is exceptionally good and strong; it is also quite pricey.
Sultan Place get very noisy because firstly, it is often densely packed, and secondly, because there are frequent live performances going on. On the day my friends and I came here, we witnessed live
performance from a man who played keyboards and sang Lebanese songs very loudly. It helped create and authentic atmosphere but completely killed all conversations people in the restaurant were having. It was simply too loud!
If I am not mistaken, Friday is the day when you can witness a performance by belly dancers.

It was a cold and rainy day in October when Heath and I found ourselves driving around downtown looking for a place to eat. We both reminisced about our time in the Syrian desert about this time last year we sat in the car and thanked the auto-​Gods for heated seats. Our conversation went from the heat we wish we had, to the Palmyran ruins, to the Bedouin food, to «Oh hey! That place has Shisha in the window!» and so we decided to wander into The Sultan Palace.
The Palace is located across from Save On Foods in the bottom of a very large condo/​apartment complex. The restaurant is simply decorated with pictures of Lebanon on the walls and fake vines with grapes hanging from the ceilings. The menu is small but well priced and offers a good sampling of Middle Eastern Cuisine. Heath and I decided on a pot of tea (about 6 $), Dolma (about 6 $) and a chicken panini for him (about 7 $) and a beef shwarma for me (about $ 7).
The Dolma arrived quickly. There was four on the plate and we quickly devoured them. They were delicious with hints of lemon and dill. The shwarma and panini arrived quickly afterwards wrapped in foil. The shwarma was perfect! The tenderloin was cooked to perfection, the tahini was not overpowering and the bread was fresh. I had a bite of Heath’s chicken panini which was also nicely done and complimented with a strong garlic sauce. As we ate we enjoyed the pictures of Lebanon up everywhere and the lack of English around us. It was like being transported back to little restaurants we loved in the Middle East.
We finished our food feeling comfortable and not too full. We decided no shisha for us today as we didn’t have the time to properly enjoy it, although had we gone for some, they had a wide range of flavors for 12 $ and 7 $ refills. We will be back for shisha and food in the future!