Delta Edmonton Centre Suite Hotel

booked into a king suite on the 7^th floor… had a nice view, room was really large. Totally needs an update… Tiny tv in the living room with a pretty stained up sofa. Tv in the bedroom was an old fashioned one from the 90’s.
My room had no hot water… lovely. considering one of the first things you do after travelling is shower… When I told the front desk there was no hot water, it took over an hour for them to send someone to check things out… Still, not hot water. The front desk lady offered to bring me a kettle. Seriously… a kettle. to fill the tub. What the hell??? I finally convinced them to switch my room… The new room was bigger, older, but had hot water. Although, the tub was dirty. I won;t be staying here again. $ 179 a night. Could have had a better experience at a super 8

The Delta hotel and suites — downtown Edmonton was my home away from home base for the 2015 Edmonton marathon weekend (8÷21−8÷23÷2015). First time in Edmonton, Alberta for anything.
I found the Delta Hotels on
and found them to be quite reasonable — considering how the CAD/​USD exchange rates were these days. I’ve learned that the Delta brand is all over Canada and recently connected with Marriott. Upon arrival to the Delta hotel and suites — downtown Edmonton, my friend and I were a little surprised that the property was connected to a shopping mall. It was cute and very convenient for those who want to be close to shopping areas and in close proximity to downtown Edmonton. It was at check in that the front desk guy mentioned the Marriott connection with the Delta hotels brand that my friend quickly mentioned her Marriott Gold Elite status, which interned granted us a 4pm check out and a room upgrade FREE. Talk about amazing! The overall experience was pretty super. I stayed in room 612.
This Delta hotel and suites is located in downtown Edmonton, AB. It was basically prime location for the Edmonton marathon, as the start and finish line was basically couple of blocks away, so I can limp back to the hotel after finishing. The connection to the City Centre shopping complex is a good concept, but for me, I’m more of a traditionalist when it comes to hotel properties — where the building stands alone unattached. First impressions were made when stepping into the lobby. That usually sets the ambiance, then the front desk at check in. The Delta Hotel and Suites hotel was fantastic in the way we were treated. They had paid private parking at $ 29/​day and $ 19/​day CAD, which was reasonable, given that it was downtown. They accept major credit cards, so that’s always a plus. The room itself was quite nice — after the upgrade, I felt like a superstar! It was a suite. My friend took the sofa bed while I got the master king bed (since I booked it). The bed was very comfortable and got a great night’s sleep for each night I was there.
I can’t comment on the amenities on the property, since I didn’t use them. The room itself was perfect, with 2 televisions in the room, divided by a door. Room was definitely clean and spotless. The air condition was nice and crisp. The check out process was fast and grateful for the 4pm checkout. Thank you to the staff of the Delta Hotel and Suites — downtown Edmonton for finding my iPhone charger plugged into the wall 2 hours after check out. I had freaked out about not having it and I called them to see if I had it. Thank god they did have it and I’m glad that they were able to retrieve it for me. The service here is impeccable and I’m glad that I booked my stay here. Definitely recommend anyone visiting Edmonton to stay here, whether it’s for the annual Edmonton marathon or anyone who is vacationing or passing through. definitely well worth it.
I assure you!
Support local!
A+

This hotel may have been nice when it was originally built, but despite some granite countertops in the suites, it needs major attention. Fixtures are very dated, and carpets and walls need replacing. There seems to be a lack of care. I wouldn’t stay here again and would recommend friends look elsewhere.

I wish to make you aware of the service we received. It started with the Conference Service Manager who was very personable, professional… and was in constant touch with us throughout the process. Continually showing us how much she wanted our business. There was always a big smile, hello, can we help you… from each and every housekeeper, maintenance personal, front desk that we met throughout our stay. For the banquet the management continued the same friendly, personable, professional service. Catering to any and every need that we had. The employee who came into the hospitality suite (to check on supplies/​straighten up) gave us her personal phone #. We were to call her if there was anything that we needed/​or that she could do for us. That blew me away!
I am now retired… but was involved in the Hospitality Industry for most of my working life. I am not easily pleased. Even though I did not stay in the hotel we had many delegates that did. They expressed their surprise at how much this hotel was a home away from home.
I did give it a low score on the location (for now) but that is going to change. The new arena and entertainment area is being built in the surrounding area… which will make this the ideal downtown location.
I could not just stay quiet about the hospitality of this hotel…

Was very surprised after reading other reviews. Come here for work a number of times a year. Used to stay at the Sutton Place but last time it was horrible, elevators didn’t work or was nervous in them, etc. Decided to change this trip — was recommend the delta Edmonton Centre Suite Hotel. Have since had clarification from friend that ‘downtown Edmonton sucks (re-​enforced by previous stays) — you stay downtown Edmonton because you have places to do work at during the week — don’t expect anything outside the hotel… hopefully this will change with the new Arena! might bring some nice nightlife…

No Hot Water. Monday, December 1, 2014 from midnight to 4 am.
2^nd time staying at the Delta City Centre. Amazing front desk staff. Friendly house keeping staff. Hotel room itself, a bit run down, even with a great room view. I know I said stay again while on my first stay, but the hotel needs a major reno.

Good location, old facilities… It is located in a very convenient place, 102 ave & 102 st, and it is very good that it has internal access to the mall… However, the hotel is just ok… The service is not bad but not great either. In general, I wouldn’t say is really bad, but nothing special, just a place to spend the night if there are no more options available…

Nice hotel rooms with comfortable beds, but wifi is as good as non-​existent and the breakfast buffet is terrifyingly overpriced. I stayed here 2 nights on a work trip, and for business travel the Delta serves its purpose: centrally located and all business. However, I wish they’d offer better food in their restaurant, particularly breakfast — I was horrified a bare-​bones breakfast buffet cost $ 17! If you want something to eat it’s worthwhile to walk to 104^st or Jasper Avenue for food. Room was very clean and well-​kept, but a bit dated. TV was old and didn’t have a DVD player! When I tried to stream video the wifi kept cutting out too. Gah. Was excited when I saw my bathtub had water jets… but they didn’t work. If you’re visiting Edmonton on vacation, stay somewhere else. If you’re here for business, crash at the Delta but use the wifi at Second Cup =p

Not a bad place. I will say that.
We had a one night stay with a brunch for two included and thought we would check It out for an in town getaway.
The lobby is nice, the staff are friendly and knowledgable, and having the mall connected there you have access to lots of amenities.
The room was comfy and clean. It was just that the décor called out from then 90’s because the room had the same door knobs, tile etc that my parents’ house did which was built in 1993.
The furniture was pretty knew though. The duvet was awesome, kind of wanted to take it home — not gonna lie!
A decent place, but not sure we would stay there for the money you pay.

This will be a bit of a lame review, but I have had nothing but great service from staff an management. It is a solid hotel, but does need 2014 Delta technology upgrades.
Good central location. Connected to mall so do run into fair amount of characters just outside of hotel lobby. I don’t mind talking to anyone, but be aware pan handling requests are common place.
As always ask for an upgrade and they usually will take care of you.

Me and my hunny did an overnight here just for a bit of romance and to avoid having to go home late at night from a party we were attending in their conference room. The hotel itself is in a great location. Being in the mall you are just steps away from places to eat as well as stores in case you forgot the odd thing at home for example your toothbrush.
The staff all seemed very nice and if your a tourist they are all pretty well versed on everything to do with the city and can easily recommend great tourist spots. Yellow cabs, Co op, and airport taxi all frequently pass at the hotel entrance making it easy to get where you are going if you did not come with a car. I am told the parking rates here are not good so if your Edmonton locals like us just looking for a night away it would be advisable to leave your vehicle at home and take ETS or a cab down.
The room was pretty standard for what one would expect. The bed was super plush and they make their beds with wonderfully cozy duvets. The television comes with the typical pay per view movies as well as Nintendo 64 which I thought was really neat. Our room was the Jacuzzi room and while it was a wonderfully bubbly relaxing experience the tub in their standard Jacuzzi room is smaller then what I am used to seeing at other hotels.
You have alot of choices when it comes to staying in downtown Edmonton but you can never go wrong when you stay at Delta.

Great, welcoming and helpful staff. A bit hard to find with the location being in a mall and on a one way street. Parking not included, so that was a disappointing addition to the rate.
Room was fine, super comfortable bed and I was upgraded without asking, nice touch. Another nice touch was FREE wireless, which you don’t see much of traveling to different hotels.
Central location for day shopping and wandering, but as far as nightlife, don’t expect too much.

You can get some pretty good rates here on expedia. The workers here were excellent. They went really above and beyond the call of duty.
The location of this hotel is quite convenient. It’s inside of a mall and only steps away from several restaurants and a movie theatre. Some rooms actually look into the mall. I found this very bizarre the first time I looked out my window and down on shoppers. I was worried they’d be able to see me at first!
There is a fitness centre, but there isn’t a pool. There’s a hot tub, but it was a bit dilapidated.
The rooms are quite spacious and the beds are extremely comfortable. The room service menu had many tasty options, but unfortunately the kitchen closed at 11pm so I was never able to order anything. Next time!

Ambiance: Excellent
Room: Excellent
Service/​Concierge: Excellent
Parking: pricey
Location: Excellent
This hotel is very nicely located in downtown and is within a mall. Unfortunately the mall itself closes at 6 mon-​wed and at 8 on T-​F with reduced timing on weekends. This can be annoying if you come back from work late as you will be hard pressed to do anything. There is a Casino within a walking distance so that’s good thing. You can also take the airport shuttle here so that’s another plus. I have stayed here numerous times and the rooms can vary a lot. Some are outdated some are new and the signature suites are great. Beware though if you come here during the holiday season the restaurant was closed as they had no staff! The lobby is nice and well appointed. The concierge was always helpful. There are plenty of inexpensive parking lots nearby so you might want to consider those (the open parking lot in the evening is very economical) They do offer a parking with in and out privileges if you are inclined. A solid 3.5 star.