Marble Slab Creamery

Expensive. Ice cream itself is Not that delicious but it’s famous. Maybe cuz they mix ice creams in front of you and add toppings you like?

Well i gotta tell ya this place is kick ass, its like tossing midgets into a chocolate river (if that’s your kinda thing). I have been there a few times now and it is just plain awesome. Combination ice creams made to your desire. I believe my last ice cream was pumpkin flavor with marshmallows and sprinkles. DING!!! worked for me, basically chose your flavor and your filler and your topping what you would like it in and how many scoops. Easy right … they then take your order throw it on a frozen piece of marble and knead it together until its mixed to perfection. I’m gonna cut this short because i now have to go to the marble slab and get me some. And you thought all i wrote were bad reviews :)

Good ice cream, TERRIBLE customer service by management. I would generally frequent the Denman St location but after a move, the Pinetree Village location was much closer.
I went in today to redeem a free ice cream stamp card thing and was told by one of the salespeople (who was very pleasant) that they couldn’t accept it. I asked to speak to a manager and a lady came out and said the same thing. She wasn’t rude but I wouldn’t call her polite either. She was very blunt and didn’t seem like she enjoyed interacting with customers all that much.
The manager said that because the stamps weren’t on the same card and especially because the stamps were from a different location, that she couldn’t honour it or do anything about it. She said that since they were franchised locations and all had different owners, they couldn’t allow someone to get stamps from one location and redeem at this one and that this is a company wide policy implemented by the corporate office.
No where on the cards is there an expiry date or anything that says this.
After asking to speak to someone above her, she gave me the corporate 1 – 888 number and I asked for her name as well, which I believe was Paul… or Paula, but I’m pretty sure it just said Paul.
While I understand that it’s a franchise and from a business standpoint, it makes no sense to give someone something for free when they’ve bought nothing, it needs to state this on the card itself.
This manager also stated that the Denman location won’t even accept or acknowledge cards and stamps from the Pinetree Village location to which the salesgirl/​cashier was like WHAT?!
I left a message with the corporate office at the number they mentioned so I may edit this review if and/​or when they call me back.

I discover this Marble Slab in a desperate late night craving for brownie with ice cream.
It is on Lougheed Hwy, one block away from the Coquitlam Centre. The place is pretty small so do not expect to hang out there for too long.
I walked in and there was a big line up, (my thought was: «it may be pretty good!») so I waited, finally got to order and because of the fixation in my head for that brownie, that was all I asked for!
I had two choices of ice cream with my brownie, so I picked Swiss chocolate (rich and creamy) and vanilla. They topped it up with whipped cream, hot chocolate fudge (they also have caramel) and a maraschino cherry.
The cost of satisfying my craving was less than $ 7 and it was SO worth it…
I couldn’t really tell the specifics of everything in that little cup but I can definitely tell you that the combination of flavors still makes my mouth water.
They had different options for ice cream milkshakes, ice cream cakes and a whole bunch of other treats that I must go and try sometime soon.
For satisfying my craving so well, for the good service and for the location, I give Marble Slab Creamery Coquitlam 4 stars!

Fast and friendly service. Great ice cream and fresh tasting mixins as expected. Had the strawberry shortcake and it hit the spot quite nicely. Plenty of parking, I don’t know why this spot is not busier! It’s right beside Phở 99.