YYZ Auto Sales

I highly recommend that you NOT try to buy a car from this dealer. I called about a car and spoke to a guy named Ilya. He assured me that he would be there waiting for me to come for a scheduled test drive. When I arrived with my wife, I was met by the owner Steve (he didn’t introduce himself, I had to ask him who he was). He barely said hello, didn’t even ask my name, but let me test drive the car because Ilya told him someone was coming to do so.
After the drive, we sat down to talk price and financing. I was trying to understand why he wanted $ 500 before even discussing the price or financing. Not a single word about the price. He immediately asked for $ 500. I kept asking questions about the $ 500 as this is not my first car purchase from a dealer, but this is the first time I was asked for money before any discussions had started.
Steve is a rude person, does not know how to talk to people, and has a bad temper. He immediately stood up and kicked me and my wife out of the office. He lost his temper and shouted «I’M NOT SELLING YOU THIS CAR!!! GET OUT!!!» I was confused, but said «Thank you» and proceeded to leave. Unprovoked, Steve continued to lose his temper and started yelling at us «YOU THINK THIS IS A FREE COUNTRY!?!»…umm, yeah! I was born in this country and it absolutely IS a free country.
This really upset me and we exchanged words. Even as I was stepping back into my car (a nicer and more expensive car than the one I test drove) Steve was still engulfed in a rage and he came back out of his office just to yell «GET OUT OF HERE BEFORE I CALL THE POLICE!!!» ??? Umm, I was already leaving and getting into my car to leave. Steve obviously has anger management issues and a slow wit.
Of course, I was angered by this trivial display of a loss of self control, I asked him «do you mean you are gonna call the cops because I’m already leaving? Is it because I’m gonna tell you to F*** OFF?» He then shouts «YEAH!!!» So I respond «Well, call the cops then and F*** OFF!»
When leaving the office, Steve nearly shoved my wife and I down his steep staircase. I’m still considering filing a police report, but I am definitely filing a BBB complaint.
YYZ Auto has provided me with the worst experience I have ever had when trying to purchase a car, and we never even talked about a price!!!
I urge everyone reading this to avoid YYZ at all costs. Steve presented himself as a violent, extremely short tempered, impatient, ignorant man. I actually feared for my wife’s and my own safety around him.
As a man of this nature, I would not stop to help Steve if I saw him in a ditch in need of medical help.
I’m filing my BBB complaint right after this review. Too bad you can’t post negative stars.
Edit: BBB CASE#: 1 280 391 filed