This review is an update about their prices, and hours(which I fixed on this business page) as of January 2016. PRICE: $ 15/hour, $ 11/hour for students FACILITY/WHAT THEYOFFER: Squash, racquetball and wallyball courts. Bring a water bottle; there is an old school water fountain, not the fancy dispenser like the one at Rally Pointe. PERKS: One of the few squash/racquetball facilities in North/Central Calgary, clean and newly renovated change rooms MYEXPERIENCE: This place is smack off Edmonton Trail beside the convenience store. The building is old and the parking can be limited at times. Thankfully there’s street parking. The small doors to the courts make you feel like you’re in Alice in Wonderland. They’re half the size of a human being and if you’re very tall, you might bump your head getting through. The courts themselves serve their purpose although they can get uncomfortably cold in the winter. The receptionists are usually university students who study while watching the front desk(I don’t mind this.) The staff in general are friendly, but can be unprofessional. The first time I went, I reserved a wallyball court for 6:00 pm. They held a neighbourhood flea market earlier that day and stored their merchandise in the halls and the courts. When the receptionist took us to our court, she was confused when she saw it was full of junk(bed frames, lamps, tables) from the flea market. She asked an older lady, who spoke with a heavy Russian accent, if she could move the items and the lady said no. The receptionist took down the net for Wallyball, and moved it to the adjacent court while arguing with the older lady in Russian, as if they were a mother and daughter having a fight. It was an awkward situation to be in, and unprofessional of them to argue in front of us and assign us a court that wasn’t ready. Subsequent visits were better, but you can still feel the unprofessionalism. When I called to book a court(shortly after they opened) the receptionist told me she’d have to call me back because she«got in a little late». Um, shouldn’t you be on time to your job? She hastily jotted my contact information down(but not my name) and returned my call half an hour later. It was awkward when she called and didn’t know how to address me. Despite the unprofessionalism, the price and location of Trail Courts makes it worth your time and money.
Sarah M.
Place rating: 4 Calgary, Canada
GREAT price– only $ 10 for a court. A court is a court but it was a great price compared to others and great location with lots of parking.