So I was really debating whether or not I wanted to review Top Nails in Pacific Place. I’ve been there about 5 times and my experiences have been gotten progressively worse. So much so that it does warrant a 1-star rating plus my recommendation to NOT go to this nail salon. I do not recommend this nail salon because the salon owners are extremely ‘wishy-washy’ about their prices. Their price lists are $ 30+ for a new set, $ 25+ for a fill, $ 25+ for a pedi… etc., for face value– great prices but that ‘+’ really gets you in the end. Top Nails does not have estheticians that can do trendy designs. If you want almond, long square or pointy(not stilettos) shapes they can do it– at additional costs. For some reason, my sister, my cousin and I get the starting rate of $ 40 for basic stilettos nails but other friends get the exact same set for $ 25 – 30. Perhaps, a coincidence? I was really hoping so, but sadly no. This has happened to us three times! My last visit to the salon was particularly troublesome when I asked for a fill. The salon owner said it was $ 30, I asked what was $ 25? Because I wasn’t changing the shape and I brought my own nail polish. She replied, «Oh okay. Then we can do it for $ 25.» During my fill, she spoke to the esthetician in Vietnamese and walked away. Then the esthetician said to me, «I think we should charge you $ 30.» So what am I paying $ 30 for? An answer I never got. I like honesty from a company– I would pay $ 90 for nails(which I have) if you were transparent with the prices. Why am I getting charged extra for the same services as my friends? This is the reason why I truly dislike this salon. If you are seated next to the register, you will quickly realize that this is a common experience for most patrons. I constantly hear people asking for why they were getting overcharged for things that have a set price– like the big sign advertising a pedi special for $ 25. I am definitely a person that believes in you pay for what you get but you shouldn’t be subjected to unfair pricing at the salon’s choosing.
Erin H.
Place rating: 2 Calgary, Canada
I asked for gel and they put acrylic on. Nails were not cleanly done, misshapen and uneven.
Corrie-Ann C.
Place rating: 2 Calgary, Canada
This place was sorta hard to find as Pacific Place is currently under renovation, but the staff at the counter was friendly and sat my friend and I immediatley. My friend and I both got shellac manicures with an accent nail. The color selection for shellac here is AMAZING, 350+ colors! Unfourtantly the quality of the work was not as amazing. The shellac manicure was ok, but it was not worth the $ 45.00(with tip) I paid for it. A few days after small cracks started appearing that the edges of most of my nails and within a week I already had a chip. It’s been two weeks with the shellac and it no longer has the classic«nail polish shine.» It is very dull and looks scratched everywhere. Most of the shellac I had done prior to this lasted three weeks. I’m disappointed in the quality I received here and will not be returning.
Sabrina I.
Place rating: 1 Calgary, Canada
So unprofessional. The old man rude as hell but nice when it comes to paying. They don’t clean their tools on the next person after performing a pedicure on someone else. Literally had to tell her to clean the tools before starting and started bitching in chinese. Sat there for 20 minutes explaining how to do a pedicure and make a straight line. Its like talking to a 5 year old. Waste of money.
DevaDave R.
Place rating: 5 Calgary, Canada
Amazing team. clean clean spa. funny staff once you engage them in conversation. Love my Solar nails and relaxing pedicure. Would recommend any time to my friends and clients. DevaDave
Stacie S.
Place rating: 4 Calgary, Canada
Solar Nails are the next best thing to your natural nails. Solar-like acrylic/gel nails, but are made with a slightly different product. Hundreds of tip color to choose from! Solar nails are just like a French foundation with all the pampering but without the hassle. I’ve got many gel nails applied, these seem to have taken less time, with a better result. $ 50 for the first set $ 40 to fill
Jenny C.
Place rating: 4 Calgary, Canada
A quick and easy nail salon if you’re just looking for something near your house. I like that they have a pedicure and manicure deal for $ 40. The few times I’ve been I didn’t have to wait more than 10 minutes. The only thing is they have very limited nail polish colours compared to other places I’ve been. Other than that a well deserved 4 stars.