The Keg Steakhouse + Bar – Macleod Trail

I been to keg so many times and yesterday I was quiet disappointed. I ordered sirloin Oscar yesterday, the presentation was terrible. I did ordered 8oz of steak not sure they were 8 or 6. Food was ok. I ordered medium rare and it was medium. To be honest I like your crème brûlée a lot and it was not disappointing. Please, inform your staffs when they about to serve please do present nicely. My food looks like surf and turf.

I really can’t complain. Maybe a few times I’ve had below average service but tonite was great. We sat in the bar tonite and had a great dinner! We went around 5pm and it started filling up fast! By the time we left (around 7) there wasn’t a table in sight. I really noticed how they don’t over price their wine. Chatted with our server about it too. Had a bottle of J. Lohr cab sav for $ 40. In the store it’s a $ 25 bottle, so not a crazy up sale by the Keg.

We had a reso for 8 o clock but understandably they were running behind, so after a couple of drinks in the bar we were seated in the dining room at 825 pm. The dining manager came and greeted us immediately after we were seated and offered our group of six, three appetizers of our choosing for the wait. It was a lovely gesture! The rest of the dinner was delicious and the waiter was so friendly and just the vibe our table needed. We ended up taking most of our dinner to go as we were so full! You definitely don’t leave hungry and was a great atmosphere for our night out with friends.

Best steak place for ever! The Service was excellent. I satisfied with every things there. Highly recommended for you.

This location does not understand the concept of making reservations. The first time I was at this location was on a crazy Friday night. I opted to not wait in line and made a reservation on the spot for 3 hours later. When we arrived back they still had us waiting. So after waiting 20 mins we went into the lounge for drinks. Another 20 mins later, still no response, so we just ordered our food from the lounge. I’m not sure why I would have to wait over 40 mins with a reservation so late at night. The service wasn’t all that great either.
Now a few months down the road, we got a gift card to this restaurant. I don’t think we would’ve returned if we didn’t. This time, we made a reservation in advance; still no table within 20 mins. I grabbed a business card for the manager there. The hostess saw this, so the manager came to speak with us. No, a 10% discount does not make up for our time. I would rather pay full price than rearrange my schedule around. If you can’t accommodate to reservations, STOP TAKING THEM. There are plenty of restaurants that don’t take them; I’m prepared to wait.
One star is for the friendly service from our server who was on top of things at all times. The other is for the consistency in serving good food.
If you can, go to another location. I’ve never had a bad experience at the Keg on 4^th Ave downtown. You may have to pay for parking, but the 10% discount that you save will cover those costs. On the plus side, it’ll be less stressful.

I have been to this location twice and each time the food was amazing! Staff were awesome and due to a large party delaying the kitchen we were given free appetizers. They also gave me a free dessert for my birthday! The key rocks! Excellent service and food!

I have never seen a lobster tail that was a ¼ in thick. This is a joke. Over priced and over hyped by the staff. When the manager walks by your table and says «your lobster doesn’t look good» don’t eat it.

The first time I’ve been to the Keg ever and I was completely blown away with their EXCEPTIONAL SERVICES. I came with my bf because he was hungry. I was not planning to order anything but I couldn’t resist food so I order a casual plate of steak. It came out well-​done instead of medium which I ordered. I was gonna let it slide but my bf insisted on talking to them. So we called Jose (our server) over. He apologized and left with the plate for a new order. 2 mins later, his manager came over to apologize. He asked if we were okay to wait another 10 – 12 mins for new order because my bf had finished his food, or he could exchange it for something else. We said it’s ok. 10 mins later, the manager personally bought the new plate to us. The food came out perfect, even my bf said it was good (he doesn’t like steak). Both Jose and his manager came to check on us. They fixed their mistake, went above and beyond to make sure we were happy. They didn’t even charge us for the steak order. Where else can you find such an extraoridnary service?

Booked a reservation for my father’s birthday and called the day before to confirm our table. The night we arrived, they were unable to find our reservation and we had to wait 45 minutes. Once seated, we were informed they ran out of three dishes, which included the prime rib, sea bass, and another main that I’ve since forgotten. Two of us specifically came to The Keg in hopes of ordering the prime rib, so that was a disappointment. A couple of our steaks came out over cooked when requested a medium and medium-​rare.

A Keg is a Keg is a Keg.
Want a steak? They’ve got those. Want some seafood? They’ve got some. What about chicken? Yep that too. Your traditional Canadian fare cooked to a level above the average. It’s a nice place to go when your guests are not very interested in trying anything new but still want a good meal at a decent price. This location doesn’t break away from that norm. The Keg still makes a pretty reliably good steak and I refuse to try anything else (well the prime rib is good too).
Steak? Yep, and at a decent price too.

Went to the keg with two of my friends recently after a movie. As we walked in we waiting about two or three minutes to be greeted and about an extra two minutes to be seated.
Up until the end we realized there may have been a miscommunication with our order once we got our receipt. Not sure if we actually got what we wanted and payed for something different, or if she put down an order we didn’t want and charged us for that.
We waited to ask the waitress about it but didn’t see her until we just put some cash on the table and were on our way home.
Willing to give it another shot considering the amount of good reviews on here, but my two friends were not impressed.

I have never had a bad steak at this Keg restaurant. I always go for the sirloin oscar, but I do a classic dinner sirloin and add the oscar because I think there caesar salad is delish! The steak always comes at my requested medium rare and delicious mounds of bearnaise sauce with scallops and shrimp! I can never get enough. My fiancée always orders prime rib and loves it.
I like the atmosphere of the lounge better because there are no annoying kids and it’s more quiet than the dining area. Once we went and were seated in the dining area and it was so loud and chaotic we asked to relocate, which they happily did for us.
As for dessert, their others might be good, but I wouldn’t know because I’m totally addicted to Billy Miner Pie!!! Seriously it’s so yummy and it’s huge. The wait staff always give us strange looks when my fiancée and I both order one but it’s just, epic. Never have we wasted one bite :)
When we want a nice evening out, The Keg Macleod it is!

We came here for a date night and had a lovely evening. The wait for a table without a reservation was long, about 30 mins. It was intimate and dimly lit, which we loved and found it very cozy. For appy we had the garlic shrimp, it was fantastic but we expected the portion to be larger for the price. The wine selection was great and the waitress was very knowledgeable and friendly. We both had the bacon wrapped filet mignon w/​blue cheese and mashed potatoes. The steak was cooked to perfection and although I generally dont care for blue cheese all that much, this was outstanding bc they had creamed the cheese and paired it with 3 – 4 roasted garlic cloves which took the edge off and gave it a really rich and beautiful taste. The crème brûlée was large enough for us to share and very very tasty. The pricing was a bit much. We had a $ 100 gift card, otherwise we would not have chosen this location. I would come back for dessert and a glass of wine, but our preference will still be Vintage Chophouse for THE BEST steak in Calgary. There is no comparison between the two so if Im spending a lot of money, its going to be downtown @ V.

I have been going to the Keg off and on now for almost 30 years, and rarely have I ever been let down. I am not a fan of the darker décor, but the food is generally great. Yes pricey, but great. I have always found the servers a bit pushy with the extras and desserts.
If you do not want to take chances and want steak done right, this is the place.

We came in for an early supper. Driving all day and my hubby was so hungry, might as well go someplace we know the food is good. Apparently, if you go to supper at 5 they like to use the lunchtime leftovers.
We started with a Caesar salad and calamari, The salad was brown and mostly stems, and the calamari was mediocre at best. It was flavorless and undercooked. Lightly fired should at least be slightly crispy.
My hubby ordered the BBQ chicken and ribs. Both were VERY dry and had no flavor. The did come with two small containers of BBQ sauce, which came with a nice think gooey skin on top.
I ordered the teriyaki sirloin, cooked medium, and shrimp. The steak was not teriyaki and was char burnt on the outside. Despite the burn, (and me dying of hunger) I ate the first the first third of the steak, it was cooked medium. The rest rapidly progressed to rare.
Our waiter was was nice as he could be, and did remove the brown salad from our bill.
I’m just so disappointed, I won’t come back here again.

What can I say?! Way better experience than the last time we were here. Really, really good.
We arrived just before 3pm at a weird time for a late lunch but it was amazing to have practically the whole place to ourselves! No noise other than the tunes, no one next to us, and had the bartender/​waiter to ourselves. Andrew, you outdid yourself today. Your welcoming manner, your exuberance and your love for what you do was obvious. Thanks for taking great care of us!
The mushrooms neptune were yummy as was the steak sandwich we ordered to share– perfectly rare and not overdone — most other places do not do it properly. Loved the button mushrooms on the side, they were well seasoned! We were told that the dayshift cook was the best!
My only teeny comment was the bread seemed over-​micorwaved a bit — a little tough but we did not come here for the bread, it was just a bonus!
The drinks were good and we had a very nice time overall! What a great feeling to be able to park so close to the door for a change in a Keg parking lot. I think we should come here for late lunches more often!
5 stars for today’s visit!

This place was absolutely packed and I suppose it’s to be expected on a Saturday night at 6pm. The wait for a restaurant table was 55min but somehow our party of three snagged a table beside the fireplace in the bustling lounge and didn’t wait at all. It was a small miracle. We ended up with great service despite how busy it was.
The noise level was unfortunate. The music was too loud as far as I’m concerned, so patrons didn’t have much choice but to turn up the conversation volume.
I had the Chicken Oscar and it was great. I do wish there would have been a bit more sauce though, as there only was enough to accompany about half of the chicken. The mound of garlic mashed potatoes on my plate was just massive. My spouse said he’s had better steak here. I guess he didn’t get a very good cut, as it was kind of tough and gristly. He’s usually really excited about Keg steak, so I was disappointed for him.
All in all the experience was okay and they still gladly provided a free desert to someone celebrating a birthday, which is why were were here.

Like other reviewers, I don’t mind the Keg despite it being a chain. They normally offer good food and you get what you expect. Because it is higher end, the service is usually a little better than most other chains. Except at this location.
From the moment you walk in, the serving staff are running around in chaotic mode (this has happened on more than one occasion!). Trading tables, trying to figure out who has been seated where. It is stressful to watch while you wait. Our most recent visit was no exception.
Once we were seated, our server arrived and was clearly overwhlemed before she even filled out water. It was just starting to get busy but it was by no means packed. While throughout our meal she was friendly when she could get to our table, she was hardly able to keep up and was slow in coming by. She also was very soft spoken and had an accent, making it hard for most of ehr tables to understand her. I felt bad for her.
Our food was ok. Mine was really good (steak with a special limited time lobster medallion). My boyfriends however was less than great, with his steak having an odd mushy texture. He ate it anyway as we had waited a long time for our food (as had several complaining tables around us). He also had ordered a specialty coffee which while tasty, was ice cold.
Sorry but at Keg prices, I can’t accept only ½ meals being good and slow yet frazzled service. We didnt see a manager or senior server at any point… just a whole lot of dazed and confused servers trying to keep up.

Consistent good.
Always a good steak (med rare no chance for a burn), my friend had a good birthday treat.
If you dont want to over think a place and just want to get some good food dip your toes in.

Went for dinner tonight, I ordered the teriyaki chicken with a side of rice pilaf. My wife had a spinach salad and added chicken to her salad. My son who is eight years old ordered off the kids menu. He had the ½ rack of ribs. The meal comes with sourdough bread at the start. Also the kids meals come with a small plate of veggies and dip. If I were to say anything negative about the meal, it’s that the chicken that accompanied my wife’s spinach salad was a little on the small side. The restaurant itself is nicely decorated with landscape art and some framed photos on other walls. There is a separate bar/​lounge area. I remember when this place use to be a nightclub back in my single days i think it was called JR Houston’s.
In wrapping up, our waiter’s name was Alex and he was very good. The total came to just over $ 50.00 without tip.