Thai Express

Typical for food court food. Service is really lacking at this location. Ordered soup which was piping hot however the taste was just meh. I have had better at other locations.
The lady at the counter looked like she would rather be any where but there. When I ordered my soup and drink, she couldn’t get rid of me fast enough. Not sure why since I was the only person in line?
If I ever return to this mall, I will skip the Thai food and go for something more fresh and yummy!!!

I ate here with my wife and her sister… the total was $ 32 for three main dishes, two spring rolls and one drink. Firstly, not a good value at all — a sit-​down Thai place would have similar prices and you wouldn’t have to get up to get the food yourself.
Second, they served everything in styrofoam and plastic. No, hot soup in a plastic bowl is not good for your health. Hot noodles and rice over styorofoam is not good, either. It seems that this location used generic throw-​away cutlery and dinnerware; the only thing labeled Thai Express was the cup and napkins. It was hard to drink my soup with the tiny plastic spoon or to eat the noodles with the tiny plastic fork…
The taste of the food was pretty decent, however. The fried rice was good. The chicken rice noodle soup was pretty good, with Tom Yum soup. The Pad Thai, however, was really below average. Not very flavourful at all. The spring rolls tasted kind of disgusting as well, with the insides all mushy and undercooked.
And how about the service? Well, it was neither here-​nor-​there. The chef was friendly, but the cashier did not smile at all and was not friendly.
If it was about 30% cheaper, I might consider coming back.

The more Unilocal reviews I write, the more I am discovering my star-​rating system is more methodic than I initially thought.
For example: How could I possibly give a Thai-​fast-​food place like «Thai Express» 5 stars, and only give something like … say … FARM, 3 stars?
I am finding that as I rate places, the stars I give them are based on how I feel they satisfy the customer by accomplishing what they are «setting out to do.»
And Thai Express does exactly that.
I return time and time again because, for a fair price, Thai Express makes (what seems to be) nearly authentic Thai food right before your eyes.
Yes, it is in a mall food court.
Yes, it is a chain.
And yes … it is delicious.
I almost always get the Pad Sew, but I have tried many other things as well and it is all very good.
If for nothing else, visit this food court chain to see the skill of a Master as he prepares your food in a fast moving wok over of a small volcano of fire.
This is no teenager flipping burgers.