Sheraton Cavalier Calgary Hotel

The pub really needs to get on top of their staff. They are always gossiping and being rude and loud. They have lost so many customers because they are so unprofessional and not very interested in serving people. I’ve convinced my friend that is so fed up with this place to come hang out at my favourite bar in the south. I mean why would you want to go to a place where you don’t feel comfortable because the staff aren’t very nice to you. We were spending our money there but not anymore.

This hotel seemed average until you experience the water slides on floor 2. They are so fun and my family and I enjoyed it. There is a taller slide and a shorter slide. There’s two hottubs and a small pool. The hotel is not far from airport and you can drive downtown.

Had the opportunity to stay here on an overnight. We chose it as it was close to the airport and they accept pets!
Parking — free. Wi-​fi — free.
Staff, very friendly and professional.
Great gift shop with everything you need.
Pool, open til 10, as well as a work out room.
Beds — most comfy ever. But, I like the mattress a little on the soft side. I want one of these beds!
We were on a Corporate floor so I can say that the rooms seem to be designed more for men. Shower only, no tub and absolutely a very awkward, smallish bathroom. Not a ton of counter space,
Mini-​bar, check. We also had brought to our room a small bottle of Prosecco prior to our arrival. Yum, muchly needed. (with truffles!)
Free continental hot breakfast until 930am on the 8^th floor for Corporate rooms, check.
Room service (even late night) — check. Delicious and prompt. I would recommend the burger and the shrimp and scallop (wrapped in bacon) appy.
Cleanliness of the hotel, check.
There is a shuttle to the airport too if needed — just alert the front desk.
The only other thing was the TV satellite. It was constantly cutting out so TV was not really an option. Our stay was quick so it was ok but something to be aware of.
Nice and quiet in the AM with no one rapping on our door to clean — heaven. Again, very hard to get out of the bed!
There were cheaper options for what we needed re our stay — IE Holiday Inn but you do get what you pay for. For us, given the comfort and quiet, we are happy we chose to stay at the Sheraton Cavalier.

We came up to Calgary for a family thanksgiving weekend! This hotel was such a breath of fresh air. We stayed in room 430– it was an adjoining room but we didn’t need it– the king size bed was amazing after running around calaway park all day! The shower was great– although it was a tight squeeze in the bathroom.
The pool was fantastic! Although the second night the pool and hot tub could have used a bit more warm/​hot water! The slides were fun! Unfortunately I didn’t realize until the second night they had a little oasis– which served tasty looking food and drinks-​alcoholic and non alcoholic. It was probably a good thing. I probably would have stayed pool side all day drinking ;)
The staff were very accommodating– and so friendly. They were all just so great! My S. O and I both agreed… When we come back to Calgary we will most definitely be staying here again… but probably without the kids and nephew… I kind of like the idea of being pool side with beer all day ;) thanks Sheraton staff for making our stay so great!

Beds we’re extremely comfy, original room faced busy road, but they switched us to a quieter room upon request. Rooms were very nice. We arranged for in room massages through the concierge (which were amazing). Opted to pay for the massages upon checkout, only to find out the front desk overcharged us by almost $ 50. We phoned the company the massages were arranged through who told us it would have to be fixed through the hotel. The mistake was fixed, it was a training issue, they didn’t know how to interpret or bill the charge correctly. While extremely happy it was corrected, it took some enjoyment out of the experience.

Although it’s not downtown, this is a great property. Recent renovation has made this a luxury hotel in a commercial neighborhood. Check out their variety of amenities. Service and accommodations exceeded my expectations. I’ll be back.

Sheratons like this property are the reason I’m considering a switch to Starwood properties. Newly updated, very friendly staff (concierge access to a non SPG elite). Great décor, good food in the pub downstairs. Free parking. Outside of hotel looks a little run down, but since the interior has already been updated, I expect they’ll tackle the exterior soon.

I’ve attended numerous business meetings here and the conference rooms suffice. They are plain, but get the job done. The rest of the hotel has updated décor and the staff are courteous. I’m just grateful that the parking is free. I always feel so ripped off when I have to pay for hotel parking.
My friend stayed here for a few nights recently so I got to see her room. It’s actually very well done but feels a bit crowded. More floor space in the main room and bathroom would be better. She had a key card for the elevator even though she was only staying on the second floor, which I think is a lovely security feature that more hotels should have. We spent some time in Henry’s Pub and the service was great. My friend ate the steak sandwich and really enjoyed it. I just had a pint. The pub was full of business men and just a few ladies. It felt a bit more on the sophisticated side, which was unexpected but nice.
This is review 500! I guess I should declare Unilocaling as a hobby.

I’ve stayed her about 10 times this year and I love the hotel.
The front desk staff is very welcoming and always helpful.
The rooms are clean, bright and always taken care of well. Almost all the rooms have been renovated and are nice in décor. The free wireless is actually pretty strong.
The lobby has a great lounge/​bar/​lobby and is great space and always nice to bump into friends after a long day.
All the amenities are great… I’ve not used the pool though… Room service is good. The food is the typical Sheraton fare.

Very nice Sheraton. Lobby is nice with a Starbucks. I was told it was renovated recently and it looks it. Modern décor with flat screen TVs, comfortable beds. Only complaint is the water pressure is low and it takes forever to get hot water to the shower. Not 5 minutes from airport any more. They are adding a runway and blocked off the street leading directly to the airport. So now it is a 15 minute drive. Don’t trust your GPS unless it has been recently updated.

Stayed here last week after a Calgary fundraising event. The stay could not have been better. We arrived late, and happened to luck into a room that was recently renovated just 2 days earlier… absolutely beautiful. The only drawback was there was just a shower, not tub. If you stay here, ask for a renovated room, as I hear the older ones are not nice at all…

13 $ breakfast
209 $ a night
In the boonies
Beatiful lobby
Beds very comfortable
HD tvs in the room
5 minutes from airport

I have stayed at this hotel several times for business. It is located fairly close to the airport, although if you like to set out on foot after work to find a great place to relax and eat, you might find yourself right back at the hotel. The area is typical of much of Calgary’s strip mall hell, and unless you like the typical chain restaurant parade, you’ll have to travel a fair distance by car or cab to get to anywhere decent.
The rooms have been recently renovated and very clean and comfortable. Staff is helpful and friendly. Catering and sales service, if you are planning an event, is fantastic! This is a great place to host a meeting or conference.

I was invited to a friend’s wedding reception here, and let me tell it was very impressive. Two elegant ballrooms are available for parties up to 300. Our gathering was approximately 150 people, and all tables were decorated with chair covers, sashes and tulle.
The lobby entering the ballroom is quite wide, enough room for the elaborate desert and long buffet tables. Service of waiters was 5 stars, my water and juice glass were always filled and dirty dishes were immediately taken away. Everyone looked so shimmery and glistening amidst such elegant décor, camera flashes were going off through the whole evening.
The bride had a surprise for her hubby; a slideshow of their past together, so there was a digital projector screen and stereo sound. We were all in tears by the end of this presentation and pulled it together when the Elvis entertainer finally arrived.
The food was amazing, ongoing beverages all night, there was roast beef, salmon, Cesar salad, delicious soups and an extensive desert bar complete with ubi cake (traditional Filipino purple cake) and the bride’s favourite Nanaimo bars.
A successful, well performed evening by staff and administration of Sheraton. Did I enjoy my friend’s reception? I DO! Wait a minute, I did.

Traveling with kids? ask for a room on the second floor, as that is the floor for the pool is located on. If you are here on business stay on any floor but the second. This place has largest/​best hotel pool in Cowtown. Its also very busy. The hotel’s proximity to the airport makes it popular with travellers, the pool makes it popular with young sports teams and families. This hotel is not new, but frequent renovations keep it looking spiffy. The pool has 2 water-​slides, a small-​ish pool for swimming 2 big hot tubs and a shallow little kiddy pool. Towel service is free/​lifejackets for a small rental fee. Lots of chairs/​tables for the parents who just want to hang poolside and watch the shorties swim. There is a poolside restaurant that serves very expensive snacks/​fast food. Lifeguards are present at all times.
The rooms are the classic Sheraton rooms with the sweet sleeper beds, clean and comfy. There are 2 restaurants and one pub in this hotel, and a small gift-​shop that serves starbucks coffee. Colors restaurant is pretty casual this is where you want to take your kids, as it is super kid friendly and Carver’s is for the fancy pants and the childless. Both are very consistent. Colors has regular salad bar/​buffet/​spaghetti night evenings and Carvers is essentially a steakhouse. Room service is very good, too. All public spaces are fairly wheelchair accessible. Pet friendly, and the staff and management are polite and accommodating to the guests.

Understaffed and an inconvenient location, but otherwise, cheap and a good place to stay.
The phone rings frequently without anyone picking up. But when someone does pick up, they are usually very helpful.
The small gym is open 24-​hours, which is great. There are free apples at the gym.
There’s a ‘members’ lounge’ (you qualify if you are a Starwoods Preferred Guest member) on the 8^th floor that serves up continental breakfast in the morning and hors d’oeuvres in the evening — free for ‘members’ and still cheaper than the room service menu even if you’re not a registered ‘member’ ($ 12 for breakfast, $ 9 for hors d’oeuvres).
There’s also a water park within the hotel, which is kinda cool, complete with various pools and a huge (for an indoor hotel in the middle of nowhere) water slide.
The hotel is about 15 minutes away from the airport and 15 minutes away from downtown Calgary by taxi (about $ 20 per trip incld tips), so it is quite inconvenient if you need to get around the city. However taxis are usually available at the hotel and the hotel does offer free shuttles to the airport every half hour.
The rooms are large and clean but dated. They do come with a flat-​screen TV, iron, hairdryer and a mini fridge (locked but you are provided with the key). There is internet access by ethernet cable and by wireless connection ($ 10-​ish per day) in the room. There is no safe in the room.
I like it that they have a check-​in kiosk for certain airlines (Air Canada and Westjet) at the hotel lobby.
The biggest perk is that it is a relatively cheap hotel, compared to its downtown compatriots.