New Urban Registry

Me and my husband went to this registry office few times. I have just one comment after all these visits — the employees do not know proper information and follow double standards for different customers in the same situation.
My husband went there few days ago to renew his driving license. Since he has an implied status, he got his driving license renewed for one year. He just had to show the AOR which states that he had applied for work permit extension. So, yesterday I went there to issue my 5 GDBL driver’s license. The lady asked me my status in Canada. When she heard that I have an implied status, she asked for proof of work permit extension. I gave her my expired work permit, AOR and also the letter by CIC which states my passport was requested for Permanent Residence ship.
After watching all these papers, she was not ready to give me a licence for 1 year and asked for cash receipt for the work permit extension. I told her lots of time that my work permit extension was done by my husband’s company’s lawyer and he has got the receipt. Besides, it seemed pretty dumb to me because I can’t get the AOR if I don’t pay for the extension. But she continued to argue and said she can’t issue license for 1 year without the receipt. At that time, I mentioned that my husband got this driver’s license renewed from the same registry by just showing the AOR. Then how could I don’t get it? She then said she personally don’t feel ethical to issue license for 1 year without watching more proof. She then suggested to come back next morning (leaving my work??) to talk with their Assistant Manager about this driver’s license. But I thought I have tolerated enough of this dumbness and can’t tolerate another one. So, I went to Taradale Registry in NE Calgary and it took me 7 minutes to get the license permit (validated for 1 month, but the original license will be for one year).
I would prefer to drive 20 min to NE other than going to this dumb place again. Stay away from this place if you don’t want to be harassed like this.

They offer you the best and professional services. Polite & patient staff specially by the newcomers or people who don’t know the work steps. Strongly Recommend them.

really bad service, went there for registering a vehicle as commercial.
lady asked me for cvsa inspection which does not make sense to me as it was a ford expedition not a semi truck wastage of time. she was so rude. i asked her to show paper work or by law where it states i need cvsa inspection and she denied.
then i wen to sunridge registry took me 10 mins,

They’re fast and efficient with good hours. Luckily, that’s exactly what I’m looking for in a Registry! To top it off, the staff have always been very friendly — It sort of took me off guard as it seems this isn’t often the case with Registries.
Lots of tellers (are they called tellers?) and a «Take a Number» style queueing system, so even though it can appear really hectic inside, they always seem to get to me in an acceptable amount of time.
Pro Tip: if you can beat the after work rush by even a few minutes, they’ll be fully staffed and there’s isn’t any line. In and out in no time!
Paralegal — I recently used their paralegal services to get some documents signed. They were fast, thorough, professional and friendly.
There is a closer Registry to my home than New Urban, but their speediness more than makes up for my travel time.

Was expecting the worst (registries have a bad reputation), but I was happily surprised! I had an outdated insurance card when I showed up for my Non-​GDL Driver’s test, but they waited fifteen minutes for my to call my insurance company and get a fax copy. Then my examiner (Holly Dare) was so kind and very fair! I really appreciated it, and will return to this registry.

Staff are friendly and they’re open on Sundays. Thats all I needed to make me a very happy guy this afternoon.

(HEY, it’s my 200^th REVIEW!!!)
They are our unsung heroes. They are warriors; the ones that stand between the darkness and the light, the sun and the moon, and the legal and the illegitimate. They champion our laws and our rights to avoid super long lineups to pay our fines at City Hall, and to strike a blow against driving without a licence. And they do all this without needing to wear capes and masks. Who are these non-​vigilantes? Why, the friendly staff at New Urban Registry of course!
Located in what arguably can be called one of the more dangerous parts of town, they’re also in a great location at the cusp of downtown with plenty of parking and a great liquor store just nearby. But it’s what they do that makes them our champions against (or maybe for) the raging hoardes of Red Tape and Paperwork.
Basically put, if you need any sort of help with your documentation for your car, your car licence, your medicare card and such, they’ve got several stations for you. Or you want to incorporate your business, run a trace on a numbered company, want legal advice or a notary at quick notice? Again, they’re here for you for a reasonable fee.
Most importantly, it’s one of the largest and the best registry in the downtown core, and pretty convenient when you need them as they’re open 6 days a week from fairly early until late. I get most of my car stuff done with them, and know their stuff.
And an added bonus, especially for a certain fellow Elite Unilocaler, if you’re there for the day, see if you can play a little with the Registry’s unofficial mascot, Matteo the Pug!
#26 of Unilocal’s 30-​Day Challenge (and did I forget to mention it’s #200?)!!!

Don’t get my wrong, they’re a little brusque.
But damn are they fast. They know exactly what they’re doing and they keep the line moving.

When I first moved downtown and needed to renew the registration on my car, I was intrigued by the name of NU Urban Registry. It sounded trendy. A trendy registry? I know!
What makes it trendy? Nothing more than the area it’s in (on the cusp of the Culture District), its name and the glass doors. Otherwise, it’s a normal registry.
I’ve more recently taken to renewing my registration at the beginning of the month rather than at the end. I despise lineups, so I go when there aren’t any. At NU, be sure to take a ticket for any motor vehicles business. They call you up by number.
This was year two now of doing my vehicle registration at NU. It’s been quick and painless both times.