This place is terrible. Slowest service possible … have been here numerous times but the service never gets better. Don’t bother eating here if you are in a rush, no matter how fast you order you will likely fly out before you get your meal. Give yourself at least 1.5 hrs to have a «quick bite»
Lauren H.
Place rating: 2 Oak Lawn, IL
This place is kinda awful. Food is mediocre and the service is slow. I recommend sitting at the bar, ordering a few drinks and maybe an appetizer, but nothing more. There are limited food options in the airport, so you might get stuck eating here. If you’re in a hurry avoid this place
Mike L.
Place rating: 1 Calgary, Canada
Sat for 10 at the bar, ordered and watched other tables get served who came after me Waited 20 more and left Bartender chased me down«you never paid» of course not I never got served Sad
Shawn S.
Place rating: 1 Calgary, Canada
Came here with my wife and 2 daughters while we waited for our flight. The food was expensive, but it’s at the airport so what do you expect. The host was really nice and brought us to a table right away — we were the only ones in the restaurant. He even gave my daughters some crayons and a kids menu(which was on a printed piece if white paper folded in half). My youngest daughter(she’s 5) opened up the paper to discover that someone else had coloured in the pictures and answered the questions. I told her we would ask the server for a new one for her to colour. When the waitress came over she seemed put by having to serve us, and she was visibly upset that my daughter wanted a paper menu sheet that was not already coloured on. She got our drink orders wrong and didn’t check to see how the food was. How was the food? Okay, I guess. We finished without the waitress coming back at all during the 45 minutes that we eat(we had finished our drinks and at no point did she or any of the staff offer us refills — even on water; I mean, that’s just common sense) When we had sat for 10 minutes with our plates in front another staff came by and cleared my wife’s and mine but not our kids. 5 minutes later I managed to get our waitresses attention and she asked us if we wanted the bill, «No», I said, «my daughters would like to have their dessert please.» At this request she seemed completely frustrated and upset. She curtly asked them what they wanted and when it was brought out it was by the host that had seated us. Here’s the thing: you are at the airport and it’s a pretty fixed market that you are dealing with so I suppose you can behave how you want(where else can you go?) But I think that kind of service in an employee is just obnoxious. It reflects really poorly on the business. When I left I thanked the host and told him that the service was the worst that I had ever experienced(and it was). He just sort of smiled awkwardly but did nothing. My 8 year old daughter told me that I shouldn’t say bad things about the service because they might feel bad. I explained to her that the only way people get better is with honest critique. I hope the restaurant gets better when the owner reads these reviews.
Charles R.
Place rating: 2 Mississauga, Canada
Not your regular Kelseys I decided to dine at Kelseys as I didn’t want to march all the way across the airport to the Montana’s where I had previously had a great dining experience. I was seated right in the middle of the dining room where anyone could see me, and I was the first guest in sight of the front door. I didn’t really like my seat. I had ordered the chicken wings, and a diet pepsi. I got the perception that the waitress was unhappy that I wasn’t ordering a bigger /pricier meal. Still the meal was about $ 20 including tax and tip. The wings themselves were ok. I’ve had much better wings at the Kelseys near my home and the one near my office. Its really a shame that this Kelseys cannot deliver the same quality of food as an off-airport Kelseys is capable of. HMS Host — you have failed again! Cara Foods should seriously review your franchise agreement.
Christopher G.
Place rating: 1 Paris, France
It’s not like Calgary airport is drowning in fine dining options, so with 45 minutes to go until boarding we went to Kelsey’s. Awful food. Just terrible. Their«Almost Famous 4 Cheese Tortellini» should be renamed«Almost Infamous.» It’s barely cheesy, covered in either undercooked or overcooked vegetables, and for some reason they felt the need to throw in chunks of soft, flavourless bacon. Four cheese tortellini, come on people — focus on the cheese! I have nobody but myself to blame on this one. Should have eaten before getting in the taxi.
Jen G.
Place rating: 3 San Francisco, CA
This place was just ok. Better than some of the other places in the airport but that’s not saying much. I had the Greek salad with steak and that was pretty good. It was really expensive though– even for airport food. The only salad I would typically spend over $ 20 on should be topped by something that was born with a shell and claws. This was a $ 14 salad at best so I would probably have a better opinion of it all-around if it wasn’t so overpriced for what it was. Service was friendly enough and efficient but it seems other patrons were getting upset and frequently leaving their tables to go find their server for one thing or another. So this place, like other reviews have indicated, might be hit or miss.
Tim A.
Place rating: 1 Minneapolis, MN
You don’t dine at Kelseys… you endure Kelseys.
Dyan F.
Place rating: 1 Fairfax, CA
Ordered a peppercorn sirloin burger… Bread was tasteless, come to think of it, so was the meat. All in all, a dreary and unsatisfying experience both for my mouth and my body which detected absolutely no nutrient content… I know it’s an airport but… does it have to be THAT bad???
Christopher W.
Place rating: 2 Calgary, Canada
Be prepared to offer identification to the servers here, even if you’re in your 60s. We stopped in for a quick beer while waiting for a flight when the waitress asked for id. I was with a man older than myself and I sure as hell don’t look 17. She told us it was their policy to id everyone, that way nobody is «discriminated against». I think the argument could be made that everybody is now… Anyway, they only have one size of beer here and, of course, it’s pricey. And I’d like to know the real reason they id everyone, but my guess is they let a kid drink once and management doesn’t trust the judgment of the employees in making the call. Hey, I guess that means they’re being discriminated against, too…