East Side Mario’s

Wonder why they don’t have black stars for negative grading — I would give them 5 black stars. Used to be my fav place few years ago. It has gone down in service rapidly. They make us wait for ages for no reason even when we can see free tables. We have walked out now 2 – 3 times from this place and never coming back. Their management at least the front service are rude and this place needs their whole management changed.

Took my son out for supper we ordered our drinks got them ordered 1appie each an our meal our meal came first an they din’t even bring us our appie so we let it go but when our bill came they charged us when we told them they kept saying that they served us so had an argument with the manager he did believe me so he went to check the camera all said an done they apologized not going back just a big shit show

Food is good. Large selection. Price okay. Overcrowd. More like a family restaurant than a dating place. Good service. Not bad if your hungry and dont look for a nice ambiance.

Its a decent place, though I don’t think I’ll be coming back. The prices are too high for the quality of food you are getting. For my bow tie shrimp pasta, I paid about $ 18 for a messily little plate. My friend got the deep friend chicken, it was a gigantic portion, but nothing special, just a large piece of chicken friend, with cheese on top, sitting on a bed of pasta. Mediocre food, will try my luck somewhere else for edible food.

Our name was taken and we were given a buzzer said it would go off when our table was ready and that we could have a drink at the bar while we waited. 20 minutes later we noticed a table had been empty for awhile so my boyfriend went to see if we could have it. He was told we had already been seated, which we hadn’t why would we be asking for a table if we had one? We were then told our name had been crossed off the list. When we finally got a table it took awhile to have our order taken. We also asked to passing waitresses for service for more drinks as we hadn’t seen our waitress in awhile. Both those waitresses ignored us. When our waitress finally passed us she only then apologised for the wait on the food. We had noticed people who had arrived before us were already halfway through their meals. We were told the kitchen had a «bungle up». The food wasn’t anything special, I had the parmy sandwich and my boyfriend had a pizzeroli thing. We do not feel the service was good at all. We still left a 10% tip but do not feel the wait staff, kitchen staff or the host who crossed off our name without seating us then told us we’d been seated, deserved any kind of tip. We will not be returning to east side mario’s which is a shame, I was looking forward to try your restaurant for the first time. Very disappointed.

Always good service and food. The dinner and a movie special on Wednesday’s and Thursday’s is a great deal for 19.99

If there was a minus five that’s what I would give after my recent trip. I am not going to lie… I don’t love this place. I have never had a meal that was even a smidgen better than fine. There is a spicy calamari appetizer that is ok and that’s the best that it gets. I am not usually this hard on any place but when I feel concerned for the safety of me and my family I say it’s go time.
We went early, as we usually do since waiting in line with a 4 year old can be painful for anyone around us. We were seated by a pleasant young lady and given menus and crayons so were all happy. Our server came quickly to take our drink orders and they also came quickly. Choosing our meals was easy so when our drink arrived we ordered and waited for our soup. When it arrived it was warm and tasted fine and the bread was fresh and the MARGARINE was there. Seriously though… Margarine? Gross.
So right about now you must be thinking that I am crazy to want to give this place a –5. Just wait…
Our meal arrived the same way it usually does (and one of the reasons I don’t generally like this place) about 4 minutes after the soup and salad arrived. There is never enough room for everything on the table and if you aren’t done your «all you can eat soup» you get a «so cold you can hardly eat» entrée. I suspect it is to keep you from actually eating all you can eat soup or salad.
Around this time my 4 year old stood up and announced to everyone within about 500 metres that she had to pee… Nothing new here. She and I made our way to the ladies washroom and selected the big stall so we could both go. I went first and as I was finishing up (sorry for TMI but it’s important to the story) my daughter said «Momma what is this?» As she reached for something. Know what it was??? A USED NEEDLE HANGING OUT OF THE FEMININE PRODUCT DISPOSAL FLAP IN THE STALL!!! A USED NEEDLE!!! (And yes I know for sure that’s what it was). We finished and washed and left.
We returned to the table, had our left overs packed and GTFO. I know that I should have said something but I was so angry I just left. I will acknowledge that there are may reasons that people need to give themselves injections… And with all due respect I am extremely tolerant (including some diabetic friends that appropriately medicate at my house) but this was so far beyond safe and acceptable that I can’t imagine ever returning.
There are so many what ifs… What if she had grabbed it and gotten pricked? What if I had? What if someone else had? Need I go on? When we left and I told my husband about the situation he asked why I didn’t tell anyone, and I should have. I was so upset and concerned for my family that I didn’t think of others. I feel sick about about that but need to say that I took a huge wad of TP and shoved it into the flap so it wasn’t hanging out. But I should have done more.
Food wise this was one of the better meals I have had. But I don’t know if there is anything that could convince me it try again. Or if anyone one there would make an effort to ensure that we do.

I always found salad and bread to be a great way to jump start my meal. It is always consistent at Eastside Mario’s and just what you expect, the only problem is just like at Olive Garden I always fill up on these tasty starters before my meal comes… and in this case we got the salad and bread before the appy we ordered which was a spinach dip. (it was thick and cheesy)
I ordered the Cheese Cappelletti for my meal which I could hardly eat because I was filled up on bread and salad/​dip but regardless it was exactly what I thought it would be like — not to fancy, no nonsense pasta. It was good but not something I would rave about. The food came out really fast and at one point we had an appy, the bread and salad and our mains all on the table at once, I think it would have been nicer to have it a bit more spaced out but I was under the impression they were more about pumping out the orders to make the tables available since this location was very busy.
I wasn’t particularly fond of where we were sat (right beside the kitchen) It was loud and the table was kind of tiny but our service was great. The manager even came over to ask us how our meal was which was nice considering it was a Saturday night at 6PM.
Overall it was a tasty experience that I wouldn’t mind repeating in the future — but I think we’ll try the lounge.

I was warned before I went to Italy that when I got back nothing would compare. Mom was right. That said, the scallop carbonara was delicious and I ate the whole plate. It was a Thursday night and the place was packed full of kids. Very slow service, but friendly. I would have liked more «all you can eat soup» but only got one serving.
The fiancée and I still had a good time and by 8:00 the place quieted down a little. I’d go back again at lunch time for the soup, but probably not for dinner.

Not a bad alternative to BP’s, Ricky’s, and the like. Good pizza and friendly atmosphere.