Chic Effectz

I took my mother in for a wash and set. She was given a blow dry and iron as the stylist Mary Jo said she has been doing this since the 70s and knows how to do one as well as a set. It was a faster appointment for Mary Jo and only lasted less than 2
days and was a waste of mom’s money. Also Mary Jo took a personal call while attending to my mother and stopped what she was doing for 10 minutes all the while leaning over my mom and resting her elbow on the shelf. She said it was a very important call about a quote for her backyard. Funny enough though when the salon phone rang she let it go to voicemail. When mom was paying the stylist shoved a card at me and said I should come by and try them out… not a chance.

Great place. Carol is a great stylist who listens to what you want and gives you the colour you ask for. She’s also lovely to talk to — warm and gentle. They are all are so welcoming — makes you want to go back. Really look forward to my appointments. They also have a great sulphate free product line.

I called for an appointment and was immediately asked if I was using a coupon which I was (Groupon). She yelled to a co-​worker, «Do you have time for a coupon?» I was told they had no time for coupons this month. I objected to being called «a coupon» and asked if she would have booked me in if I was not a «coupon». Then she stopped short, silent pause, and said «she’s booked for the whole month of December.» I checked the web site for Chic Effectz and they showed appointments available in December. I then emailed them asking for a December appointment. The reply I received just asked if I was trying to use a coupon. I replied «No» just to see if they had a bias against those using coupons. I was not surprised to be offered an appointment in December since I was «NOT» using a coupon.
Bottom line is that this business treats clients with coupons differently than those without coupons. I received a refund from Groupon and refused the December appointment because I felt like a second class customer.

Went there because I bought a coupon for cut and colour, I didn’t expect much because it’s going to be a coupon service, however, after a brief chat about what colour and cut I wanted, Carol did exactly what I asked for, I was very happy coming out of her salon, I’d recommend it.