Bon Appetit Catering & Cafe

I ordered a catered breakfast from Bön Apetit because our regular caterer couldn’t do it on such short notice (we needed to order the day before). My first issue was that it took me 3 calls to get a confirmation of our order, I was sent the wrong invoice for someone else’s order then finally about 6 hours later I have the correct confirmation in hand and we are ready for our breakfast at 8am the next morning. The food was mediocre at best, it was eggs, bacon, sausage and fruit. I appreciate the difficulty of catering this kind of food as it greasy and once off the heat tends to get a strange consistency, so I am lenient. the sausage was the worst in my opinion and needed a lot more time cooking. The fruit was good, but the cheapest options available, melon and grapefruit etc. The biggest issue for me and the reason I will not order here again is that it took 4, yes 4 (!!!) days for them to pick up the leftover food and their dishes from our kitchen area!!! This is totally unacceptable, we had old eggs sitting on the counter for 4 days! The delivery guy told me he would be back after lunch on Monday (the day of delivery) to pick up. He never showed, which has happened before so I let it go figuring he would be by in the morning. Well he came by but before business hours, I got his msg and called their office, to which I was told someone would be by the next day because their driver had left. So now we are at Wednesday, no one comes. I call Thursday morning and was told someone will come the next morning. SO here it is Friday morning and someone comes by and grabs them, no explanation or apology. I need to add that our office is in the same quadrant of the city and not that far from Bön Appetit, yet no one in their office could come by the get the 2 dishes that were rotting on our counter…
Just avoid. there are better options

I don’t review a lot and often but this place really needs a review. I work about 1 block from this place and have been here for 5 years. I have eaten at this place 3 times. the first time I found the food ‘ok’ but over priced. worth a second shot since I know many people seem to like this place. the 2^nd time I ate there the food was once again just average and much higher priced then anything else around here. I didnt’ eat there again for some time then tried it again about a year ago and was totally disquested by the garbage they tried to pass off as food. I had got a beef dip and while the beef was decent enough the bun was stale and the fries were not only bad they were completly unediable they had gone off and were black inside not a little but almost all of the fries it was the most disquesting thing i’ve ever had the misfortune of eating. I should have taken it back but decided to just never ever eat there again. Honestly they may have better days depending who is working but the staff at that time were disquesting and usually found smoking just outside the kitchen around back with the door open. I would never recomend this place they honestly have better food at any random fast food place you can think of and with the prices they charge they should be ashamed. The sandwiches may be decent because it doesn’t involve any cooking but from the people I know that do like the place it’s saving grace is the alchohol which numbs the customers to the fact this place is a dive.
There are a few decent places very close to this so if you are in the area I recommend any of them over this place.

This place is good… really good! i ordered a clubhouse and fries and my club house was a chicken breast on a nicely toasted baguette crisp lettuce and thick bacon. the fries were nice and crispy and seasoned just right, service was done well also. i will be going back