Kal Tire

I just walked into this place. The service is off the chain. Super nice people go out of their way to help took care of me very happy. That little pricey but I trust these people. I will go back here highly recommended

Don’t Go Here!!!
Had a flat tire. They said that my tire is not able to be repaired and that i needed to buy 4 new tires. Tried to rip me off $ 1700! I was dealing with the manager Paul who wanted to do anything to make a sale.
I took my car to another tire shop and they fixed my tire for $ 10!

After a horrible day dealing with Ford motors, I ended up renting a car from enterprise. Within a few kilometres the low tire light switched on. The enterprise staff told me to go to the nearest kal tire which was this Burnaby branch. I was helped by Paul and he said Dustin can re-​inflate my tire but may not have time to for further assessments because they were closing in 30 minutes. Dustin, was helpful and kind and taught me how to check the air in my tires. Unfortunately, he noticed my rear tire was significantly flatter than the rest and both him and paul decided to bring it in ther shop.
He then found out that There was a screw in the tire!!! But thank goodness paul and Dustin were working because they both stayed overtime to check and change my flat tire. I recommend anyone to go here. The service is great and the staff if knowledgeable. I’m so happy for their help.

Paul provided excellent service! I’ve had his card in my pocket for weeks in some battle between my laziness to leave reviews and determination to share my positive experience buying tires from this shop.

I usually absolutely hate mechanics and shops but I have to say I’ve had the best experience I’ve ever had at this Kal Tire location. The manager Robin took care of me like a friend, not only did he go out of his way to open the door for me but he also remembered my name and offered to wave my Tire repair fee and offered to change my wipers for the same price so got a buy something get something free. I would recommend this location to anyone that needs repairs on their vehicle and definitely will be coming back for further maintenance. I found my new car repair home.

Had this Kal Tire branch help me out of a bind a few times. Stayed open a bit late to get me back on the road after road debris caused major tire damage.
Tires in Canada are a bit expensive, but I’ve always had good service here, which is definitely a reason to come back!

I’ve purchased tires at Kal Tire before, but I’ve also taken my car at this Kal Tire location for servicing and minor tire repairs, and I’ve been amazed by their very professional and old fashioned friendly service (they greet you by your name once you enter the store, or they will open the door for you). I really like that they’re honest too because I thought I needed a new battery and I asked them to have it checked, but they told me that I have about 50 percent left, so I wouldn’t need to buy a new battery.
I do appreciate that they value safety because they will always tell you to come back for re-​torquing service if they worked on your wheels or brakes.
There is also a waiting area with free popcorn and coffee. The TV with actual sound is quite nice too!

Called in for the lady to get a tire replaced, was told they’d have to do all 4 as her car was AWD. Safety aside, price was average.

Was impressed with this Kal Tire location. Went to them because it was near where I lived.
Needed a tire repair but they added extra checks and fixes for free. I went away for a coffee and they kept me up to date over the phone with the status and how long it would take. They were very friendly to me and carefully went over the details of what was done. Good service!

I came to this location looking for specific tires, high performance run flat tires. The service rep was very helpful as he came out to check out my old balding winters. He took a quick look and told me what I already knew, the treads were low. I already did the penny test on the treads. Here’s how to find out if your tires need replacement:
1. Take a Canadian or American penny and pinch between your thumb and forefinger.
2. Put Queen Elizabeth II’s crown into several grooves between the treads
3. If you can see the top of QE’s crown, then your treads are worn and needs replacement. Or if you see top of Lincoln’s head, replace them tires.
In Canada, it’s illegal to have treads lower then 1.55 mm. Unfortunately, the rep told me the tires I specifically wanted is not in stock and it could take 3 weeks to order it from the Portland warehouse and it would be very expensive. So, he offer me Nokian tires which I declined. I went online and search for it at Discount Tires in Bellingham. It was in stock and I booked appointment directly from their website. I headed down south on the weekend and got the tires replaced at a better price then anywhere in BC. It’s great that we have the option of going to WA state for better prices and options.
Overall, the service rep was friendly and helpful even if I didn’t find the specific tires I required. This Kal-​tire is very clean for a tire/​auto repair shop in this area of burnaby.