Union Burger

Nice patio! 2.50 beers! Value combo is good! Takes a really long time (15 to 20mins) to get your food! Not always consistent! Forgot bacon on chicken club!

Very good! Delicious burgers, Poutine and outstanding shakes. Service was very friendly and helpful

This was my first time visiting the UB in Brampton and I was very impressed. I’ve been to other UB’s, but this one definitely tops them all. I really liked the layout/​booths/​décor of the place (so many TV’s!) — it almost made me feel like I was in a pub (I didn’t get that «fast food» restaurant feel). Food is so delicious (drinks are cheap!) and the atmosphere is great. The employees were really nice and friendly, and I do not have anything bad to say about the service. I was very happy with my visit and I will be back :)

This is my 2^nd time coming since new management took over.
Previous management wasn’t the greatest.
Employees actually seem happy now and service is definitely better
Food has always been great. The buffalo chicken burger is one of my favorites.
The milkshakes taste amazing. The beer is cheap. Great atmosphere.
Will return for sure.

I am very picky with my burgers and food in general so was a bit skeptical at first … but after trying a burger at UB for the first time, I will definitely be coming back! The burgers are soo good! On our first visit we just had the original bacon cheeseburger and the bourbon street chicken burger. The 2^nd time we had the Mushroom Swiss burger and the Fuego Burger with goat cheese and jalapenos (just to try something different), and wow did not disappoint!
It was an added bonus that my boyfriend could also order a beer with his burger at the same time… I guess they have a liquor licence.
Service was also pretty good, it was timely and not too long of a wait. Cashier was pretty friendly.
The seating was also quite cozy comfortable :)

When this location first opened it was great. However, my last 2 experiences have not been good. Each time they were out of domestic beer. Last night they were out of onion rings too. They were out of small patties as well, so some of the burgers were not available, and NO substitutions were allowed.
Also, even though I had to order the premium beer, it seemed my bill was quite steep and when I enquired about the sign that said meals starting at $ 7.74 with a beer… get this, the manager said that’s the children’s sized meal. I thought to myself, with a beer… lol really!!!
Anyway, I was really disappointed with the managers attitude (I asked if I could have the premium beer at the domestic price and he basically said «no take that price or leave it.» That was fine… but the way it was said was the problem. if we were not so hungry and had not already ordered we would have walked out.
This is really too bad, I think this place could be good, I was even recommending it to my friends… but not any more!
My partner and I were laughing and saying «what happened?»
Sure at first the restaurant is good and after they are open for awhile; get you in the door, the service and quality begins to slide. Typical Chain Resturant :-(

I first tried Union burger while waiting for a YEE event near Square 1. Since the location was literally next door to the event… a bunch of us tried it and it was pretty good. This is only my second experience with Union Burger and compared to the last experience with another chain a couple of days ago… this concept and location is great!
I was doing jury duty at the Brampton courthouse and I noticed there was a Union burger close to the courthouse. The location was optimal to me getting back on time, so I tried this location (Steeles and Hwy10). This location of UB is quite busy as it is located near Shoppers World Brampton and the numerous government offices in the area. I was intrigued by the huge. Bacon Poutine Burger. everything I want… bacon…beef…potatoes.cheese.gravy all on a burger… awesomesauce!
Knowing from past experience at UB. I opted for the combo and grabbed an ice cold Coors light beer bottle from the ice cooler at the front counter. I also noticed that there are numerous premade signature burgers here as well and I was kinda torn between the Bacon Poutine burger and the Peppercorn Goat cheese burger. other combinations include… the All American. the Mushroom Swiss. and others. They also have a couple of choices for the chicken option if you so desire as well (burgers and wings), plus they also have a couple of different meal sized poutine’s as well. Another thing from what I hear is that their milkshakes are awesome. I have yet to try one, but that will be coming shortly. The service here was quick and friendly and my food came out pretty fast considering the number of orders ahead of mine. They do ask your name so you can sit down at your seat and they will call you when its ready. The quick and dirty… Bacon Poutine burger… pretty good… maybe not as flavourful as I hoped but it was good. Meat. pre-​formed but more than adequate. Toppings were fresh… fries…fresh cut and tasty.beer.cold and cheap.
If you in Brampton and Mississauga and want a burger… try Union Burger… you can’t beat the price…$ 13.78 for a burger combo with a beer! The value is excellent and I would gladly eat there again…5 stars

I was a regular customer of Union Burger during their first few months. Went back once in a while after. But then tonight was the WORST EXPERIENCE Ive ever had.
The burgers are still good.
But how can you come back to a place that has a RUDE EMPLOYEE. The cashier lady who was on the shift (November 23 between 1030pm-​11pm) looked so pissed at the 2 customers who came before us because they had so many questions and were indecisive (since its their first time). Me & my friend saw that the cashier lady rolled her eyes at them while the 2 customers are talking to each other about what food to get. There wasnt even a long line-​up, t’was just us waiting on line… She was just unreasonably pissed.
And then, when it was our time to order. She didnt greet/​smile or anything. And just looked like she doesnt care about the customers or worse, her job. We asked some items on our burger to be substituted for another, and she just shook her head while she was doing the adjustment on the POS. Which made us feel SO uncomfortable.
Overall, food is a ³⁄₅
But service was a ¹⁄₅ for tonight.
Regardless of how good the food was, that encounter with that rude cashier makes us not want to go back.
Hope the management does something about this.

The veggie burger is (before cooked) vegan, but they cook «was told on the upper side of same griddle at all seven locations contacted. these patties on the same griddle as all the other burgers and was told that maybe first thing when they open and the griddle is clean then they could keep the oils from the hamburgers, cheeseburgers and even goats cheese all cooked on the same griddle. The cook was very nice and said even If we cook them a little to the side by lunchtime all would have burger fat ie grease on them (not vegan). Now to the fries, they are all cooked in the same oil as the chicken and even cheese products so (not vegan) now last and you must know the buns that people rant and rave about are full of eggs (not vegan). This is not a vegan friendly place to eat and please all real ethical vegans DO NOT EAT @ Union Burger NOTHING is Vegan Friendly.
I would like to thank the staff at 7 locations we contacted about the cooking of Veggie Burgers, Egg Buns and Fries for being honest to us so we can let other Ethical Vegans know It’s not safe for us to EAT. Thanks again Union Burger for the help and *WARNING to all VEGANS this place is off limits. Thanks again for all the honest help of staff for needed Information. *Not Vegan Friendly* Thanks ;)

Came here for the fries.
For Home fries I was expecting them to be a little bit more thick cut.
Nevertheless they were good.
I asked for a side of mayo and got a little container no charge. They also have hot sauce and ketchup that you can put in little containers for take away which is pretty cool.
Lots of seating here.

We ordered two burgers, one veggie and one grilled chicken. Burgers were great and the buns were excellent.
Sides we ordered fries and sweet potato fries. The regular fries were all short and crispy ones. The ones that are left over. The sweet potato fries only filled half the container and tasted average at best. For $ 3.99 you would expect at least a full container.

The buffalo chicken poutine, which is normally very good, was very soupy. Gravy was thin and had no taste. Ranch dressing didn’t have any taste. And it seems they have changed the toppings. They used to put tomato and bacon on this poutine. Not anymore.
Wings were a disappointment. If I’m going somewhere to pay over $ 10 for a lb of wings I would expect them not to be from M&M’s. Because that’s exactly what they tasted like.
The outlaw burger didn’t look even close to the picture plastered everywhere. With that being said, it tasted good, not great. And a burger joint should have excellent burgers!

Union Burger, to me, seems to think of itself as a competitor to other more «upscale» burger joint chains, like Five Guys or The Works. With that standard in mind, I thought Union Burger was a great big fail.
I popped in for lunch on my way to get some work done at a nearby coffeeshop. I was hungry, and wanted something convenient – all Union Burger had to do was deliver something in the vicinity of «acceptable quality» and I would have been satisfied. But it was not to be…
I paid $ 15 for a burger combo (fries + drink), which seemed pretty expensive to me for a burger joint, but I can make my peace spending that kind of money if the burger is truly tasty. It was not. The fries were decent – likely home-​made (which is great), though mine felt like they had maybe sat under a lamp for a few minutes (not-​so-​great). I ate them pretty quickly so they didn’t go completely cold on me.
The burger itself was a complete disappointment. Whereas with Five Guys you know you are biting into a patty of fresh beef, the patty at Union Burger screamed «pre-​made and frozen (for a very long time)». Worse yet, it was terribly overcooked. Despite feeling like I overpaid for my meal, I quit after getting ¾ through my burger. It just wasn’t worth it. The burger was also over-​sauced with some bacon-​dijon mayo of some description, but even then, it wasn’t enough to conceal the inferior product underneath.
The final nail in the coffin of Union Burger: this weekend I went to watch a softball tournament, and ordered a burger at the makeshift BBQ stand there. The patty was from Costco, but it was cooked well, and still pretty tasty; in other word’s, Union Burger’s $ 15 offering got trounced by a kid on a grill slinging $ 4 pre-​made/​frozen patties.
If you want a more upscale burger experience, go to Five Guys or The Works. Hell, go to Wendy’s before going to Union Burger…
PS: This is also nothing to say of the speed of service or environment. I waited about 15 minutes for my meal. Again, no biggie if the food is tasty, but $ 15 and 15 minutes for a glorified hockey-​puck is just no good.

When they opened I checked out their website and saw they had a variety of veggie burger patties so I went and they only had one option. No one knew what was in the patty (I’m allergic to beans so had to check) and it turned out to be a regular soy patty. Fine. I ordered it with 3 toppings and it came with 2. I went back up to the counter to get my 3^rd and they were all so confused, but after the cook put some jalapeños in a dish for me, the server just stood there holding it talking to her coworker until I spoke up asking for it. Agh. Burger wasn’t even good. I asked the manager why they advertise multiple patty options but only have one. She didn’t care at all and said, «Maybe if we get busy in the future we would add some more».

I’ve seen Union Burger opened its door at the corner of Main St and Steeles beside Starbucks and since I had a good experience visiting the Mississauga location a couple of months ago, I decided to stop here after work for a quick bite.
I arrived at 6:30pm and I was starving. There were about 3 customers in front of me. I ordered the Value Menu for $ 5.99 which comes with a little burger, fries, and fountain drink. I had the Signature Mushroom-​Swiss burger before but didn’t want a big meal.
It took about 10 minutes before my order arrived. Service was definitely on the slow side. I took the first bite and I tasted something bitter and burnt. I peeled the burger apart. My first suspect was the burger buns that were toasted dry and hard. Then I looked at the patty and the underside was blackened with burnt bits. I took my burger back to the cashier and asked them to redo the order.
I started working on the fries. They were crisp and I like crispy potato skins. It was good portion but I realized the entire order was almost scrap bits and I had about 10 real fries. :(
My new order finally arrived when I was almost done with the fries. There was a new line of people and the back filled some of those orders before re-​doing mine. Hungry had turned into «hangry» after the long wait.
The new burger wasn’t burnt but the patty was for sure over cooked. It wasn’t juicy as the Mushroom-​Swiss I had at the Mississauga location and it was very bland even with the toppings and extra condiments. The buns was still over toasted and was dry and hard.
It was a disappointing visit. It is unfortunately that the same chain is unable to maintain its consistency across the stores. I left wanting more good burgers and wish I made the drive to Burger Priest. I don’t think I will visit this location again but the Mississauga location should deserve a second chance.

This is by far the worst burger I have ever had I purchased two all American got home only to find both were un eatable all four beef patties were burned to a crisp I have a picture I took of it before I through it out but I can’t upload it

Love this place best burgers in Brampton! They have a coke machine with lots of different flavours will be back here for sure!

Very nice establishment looks wise but the food is anything but great and the staff is very slow and unhelpful.
I went with friends and was happy that they served beer but the food took forever to prepare almost 20 Min’s for a burger and when the food came it was prepared wrong and they forgot to put my friends order through so wasted another 15 Min’s for them to fix my order and prepare the order they messed up.
Honestly save your money this place is a mess.

I stopped by for a burger after work one evening. There weren’t many people there (it was a bit on the later side) and the staff outnumbered the customers. You can tell this is a new location — the staff are very green. Painfully green. They seemed to be just wandering around the place aimlessly. Two of them just carried on a pretty loud conversation across the counter. It took a while to get my burger even though there were only two people waiting in front of me (their orders had already been placed, they were just waiting). One guy asked whether it usually takes 20 minutes to get your order. The girl looked flustered and said, «Oh, here’s your order.» I don’t know whether it was ready right at that second or they had forgotten to press the pager notifier to let him know his order was ready.
The burger was suspiciously like a frozen patty. I’m not outright saying they do use frozen patties, but that’s the impression that I got from this patty. It had that particular plastic-​like surface you get with a frozen patty (like a Harvey’s original patty). The texture and flavour were honestly no better than Hero Burger, and Hero Burger for me is at the bottom of the heap of overpriced «gourmet» burgers. These people also have a really heavy hand with the mustard. My burger was drenched in mustard.
I might try it again, but my initial impression wasn’t that favourable.

A recently opened burger joint that features fresh burgers and hand cut fries. This is not fast food as you have to wait for your meal to be cooked. You are given a pager which lets you know when the food is ready. With taxes, my bill for fries, a basic burger and pop was $ 10.90. While the food was better than the large burger chains, it was not that much better. On my second visit, I had one of their Signature Burgers. It was wonderful. Thus I have changed it from 2 stars to 3 stars, with the possibility of going higher. While my «original burger» was just so-​so, my Bourbon Street Burger was terrific. Next time out, I will try the Peppercorn Goat Cheese Burger.
The restaurant also serves salads, milk shakes and bottled beer. The interior décor is basic.