Sunrise Caribbean Restaurant

It’s rare that one finds a nice clean Caribbean fast food place. I love the dark jerk chicken here 2 pcs of jerk chicken, roti on the side, a small cup of oxtail soup and some coleslaw for under $ 10 — GREAT! I would have rated this restaurant 5 stars but the taste of the coleslaw and inattentive rep who was organizing our food took the charm away! Still better than the 10 other Caribbean fast food places I had food in!

I was so excited when sunrise moved into the plaza by my work. I could have real home cooked food instead of tim hortons or Starbucks when I don’t bring a lunch. The food at sunrise is good I can’t deny that. I usually go for breakfast (Ackee and salt fish) and it always hits the spot. Then I wash it down with their peppermint tea. Perfect breakfast on a winter day. HOWEVER, the customer service here sometimes is laughable. I don’t know who the manager is but you really need to send it some secret shoppers because I’ve had a few unpleasant encounters with the cashiers that look like they hate their life. There is just a level of professionalism that is not there. I love supporting black business but I don’t go to sunrise half as much as as like to because of the service.
Example, this morning I came in and ordered Ackee and salt fish and specifically said no banana just dumplin. I saw her taking a banana out the pot and reminded her (as nicely as possible) that i didn’t want banana. She then whispered to her co worker «didn’t she say no banana». Like really your going to talk about me right in front of me? And I heard her kiss we teeth at someone. Like get it together. And it would hurt anyone’s face to smile. I’m not saying everyone there is like that but I’m not the first to complain about the service and I’m definitely not the last. Most of the people at my work feel the same.