Pizza Depot

I order pizza from here most of the time. I don’t order as much anymore because the service is not good. The pizza itself always tastes good. There’s no oil on top or any crumblings off the bottom. They put enough of cheese but not too much which is great. I wish they had a cheese stuffed crust. A friend of mine ordered potato wedges and they tasted good too.
The service on the other hand, not good. I gave the delivery guy the money and expected change. He said thank you and headed out. When I asked him about the change, for the first time I have heard from a delivery guy he said I should have told them on the phone because he didn’t have change. I gave him about $ 6 extra which was suppose to be my change back. The pizza was good except one time there was literally card board pieces in one slice. We called them of course to inform them. The first guy who answered was just angry so I spoke with the manager who was very nice. She offered a free pizza but we just wanted to tell them because we already ate some of the pizza, the extra pizza would be a waste. We called back and that guy picked up and was still rude and said the pizza would come. We told them to either credit our number for a pizza or don’t send one, but he said rudely said the pizza is coming and hung up. We ended up with another pizza and gave it to our neighbours. We took out the cardboard and gave the delivery guy it wrapped in a towel paper to show the manager.
The location is great as well. It’s near the hospital and the hospital doesn’t have much to eat inside besides vending machines a busy Tim Hortons. Pizza Depot is a short walk from the hospital which is great.

I can only vouch for the Pizza Depot in the Springdale neighborhood of Brampton.
I gave it a ²⁄₅ stars for the absolute lack of customer service. Calling the number on their sign will put you through to the phone /​desk near the ovens and back door of the actual pizza joint. No call center here. And I don’t mind, except that the people who answer the phone are extremely rude. They speak in harsh tones as if you are interupting them. They give one word responses when inquiring on specials. If you call them, brace yourself, and prepare to be yelled at or even hung up on. (yes both have happened to me on different occasions).
The pizza: Really good crust. The pepperoni gets nice and crisp on the outer edges. And they dint skimp on the cheese. And if you like extra spice, they will add green chili, garlic, and ginger at no charge. Just ask for it to be spicy. I find it very overwhelming, so I go for mild or none at all.
Other: The wedges are baked, as are the wings and samosas. This is a plus for some, but a negative for me. I’d look elsewhere for my wing fix, as they are pretty generic. Good selection of sauces.
Overall: The pizza is good, but the generic wings and terrible customer service keeps me going to other nearby esablishments.