Brampton Kitchen & Cabinets

TERRIBLE BEYOND BELIEF
The service has been terrible and negligent since the beginning. We have been waiting for our cabinets for SIX MONTHS. For six months now we have had half of our tiny kitchen redone because the people at Brampton Kitchen and Cabinets LOST our measurements. A few months back they sent a man in to do the measurements once again. He was extremely rude, with a know-​it-​all attitude. As he was getting ready to leave I asked him if he was sure he had all the right measurements to which he replied «ma’am, leave that to the professionals, I think I know what I’m doing» I asked him if he measured the pantry and the space for the new cabinet we requested and he hadn’t, so he came back and redid the measurements, rolled his eyes and left.
Last weekend the cabinets for the other side were FINALLY delivered but without the countertop or finishing pieces so we’ve had to store them in our spare room until they finally get this corrected and we can have them installed.
Today their company sent the same unpleasant man in to measure AGAIN… because God forbid you do it right the first time.
We rent or condo so my landlord was here with him, I was in the living room with my daughter and could hear the man telling him he was sure the countertop was here so I interjected that they were not. I also explained that the kitchen drawers were wrong and not practical or what I specifically asked him for. He looked at me and said «Excuse me, men are speaking here so could you please shut your mouth» I could not believe what I had just heard. I was in shock. I said «did you really just tell me to shut up?» At this point he started yelling «I AM NOT SPEAKING YOU, I’M SPEAKING TO YOUR LANDLORD SO SHUT YOUR MOUTH» I told him that I hope he doesn’t speak to his wife that way. He said he was single (not surprising) then yelled «I FEEL SORRY FOR YOUR UR HUSBAND AND THAT FUCKING KID» pointing to my 13 month old daughter, who at this point is crying because he’s raising his voice.
at this point, I was frightened as this man is clearly not right in the head so I took my daughter in the living room and I could still here him yelling to my landlord about me. Upset, I called my husband who was at work and calmed me down.
When I went back in the living room area he was in my spare room looking at the cabinets with his filthy shoes all over my white curtains. When I asked him to please get his dirty shoes off my curtains he laughed and took his time.
When my husband finished work he called the company and requested to speak to the manager. The woman on the phone said the manager wasn’t available but asked him to please hold on then put the man who yelled at me on the phone. He told Phil, I don’t have to talk to you, your wife was rude to me, he denied everything he said to me. Phil asked again to speak to a manager and the man hung up on him.
I have never felt so disrespected in my life. I feel like I was discrimated against for being a woman by a sexist jerk. He yelled at and disrespected me in my own home, frightening my child in the process. This company is so unbelievably unprofessional and the way they handled this was unacceptable.
So please, keep this story in mind when you’re choosing somewhere to order cabinets from.