Fire N Ice

This place is quite sketchy. I found the service poor and the place is quite dirty. Would not come back.

Went to this new little gem with a gf a few months back and really enjoyed it! The staff was really nice, the atmosphere was unique and pretty! We enjoyed a shesha, food, and a bottle of Prosecco. And when I say a bottle. I mean 2. SO good. Love that stuff haha.
Service: Service was good in the sense of friendliness and speed of service. One con that irked me, maybe it’s just me, but the waitress gave us wine glasses for our Prosecco. That was honestly the first time that has ever happened to me and I thought it was a little rookie. Otherwise, no complaints, our waitress now knows and I don’t think that’s a mistake she’ll make again.
Taste: We ordered a couple Chicken Tikka skewers which were so incredibly on point from the flavour to the chicken texture to the portion size. Was awesome. Chicken was so succulent and juicy and flavourful, cooked to perfection I must say. Also, their menu runs really late, like 1 – 2 am I believe, I really like that. Being able to get quality food late at night is always great for me.
Presentation: From the presentation of the restaurant, to the presentation on the plate, I really enjoyed it. All very aesthetically pleasing to the eye.
*However, side note, Im with a gf of mine right now as Im writing this and she said she was there, Canada Day 2015, and said the bathrooms were rather destroyed. She says she’s not sure if they were doing renos or if it was dirty from being such a busy day. I didn’t actually use the washrooms when I went there (which is surprising after 2 bottles of Prosecco lol) so I can’t personally comment in that regard. But I will say that what ever the case, I hope the renos are done (if that was the case) OR F&I, just try to be more mindful of bathroom cleanliness during peak times. No one will Ever appreciate a dirty washroom. lol #truth*
Atmosphere: Loud bumpin’ music. Whoever was hired to be the interior designer for this place should get a big hug haha. It’s really pretty inside, has a fancy /​fab feel. Definitely a place you would want to take pictures in because it’s unique (for Calgary), and definitely selfie background approved. I felt comfortable and relaxed on one of the many cool comfy couches they have. It’s a little small and when busy can feel very crowded, especially when looking for a seat. I feel like there should be a little more structure to the seating arrangements, especially when really busy — ie. Hostess assisting you with finding a seat.
Overall Experience: My experience overall was quite good, I will definitely go back and I will recommend this place to friends traveling to Calgary. I had a lot of fun! I love music and lively places. There’s definitely not another sheesha place like this in Calgary, so if you’re looking for a different kind of sheesha experience then I highly recommend this place :). I’m picky and have minor suggestions here, but that honestly doesn’t really take away from the overall experience I had there. Maybe it was the Prosecco haha but I feel like this place definitely deserves a 3.75−4 .
M.M

Was in town for one night, my girlfriend and I looked everywhere for this place and couldn’t find it anywhere and ended up giving up. Super lame.

Bad service, & bad sheesha. My friends & I stayed for about 40minutes, we left cause we weren’t statisfied with the sheesha, when we went up to the till. The waitress basically try to take our change & when we asked for our change, she replied with «your not going to give a tip? «I replied with «no I just want my change» my friend replied with «the sheesha was bad» she was in process of giving back our change & had the audicity to ask us «did I do something wrong» you did do something wrong by asking if we’re going to tip and try to take all our change. So unprofessional.

Cool lights and fun atmosphere didn’t make up for the awful service. My girlfriend and myself were looking to calm down and relax with some shisha after a night out when unfortunately we stumbled upon fire and ice. It would be a fun place if your looking to party hard with the loud invasive music. Fun feature is they do serve alcohol. If your looking to chill out with a hookah I recommend finding a different venue.

The atmosphere was cool, lots of lights, nice layout, good DJ. But oh my fuck was the service ever shit. Went with my boyfriend to smoke up after a night out, sure it’s loud, that’s fine, but we were there for 15 minutes and no one came up to our table (a super messy table at that). We were new to fire and ice so we thought maybe we had to go to the bar or something, but when we went to the bar they said that a server will come to our table… okay. Another ten minutes pass. She comes over we finally order and then it takes her another 15 minutes to bring us water, after another 15 of waiting to smoke up after that we just left.

Just found this place last night & I have to say I was super impressed! If you like loud music, lounge couches, sheesha and AMAZING atmosphere, you have to try this spot! I didn’t eat anything but they have really cool flavored tobaccos to mix & even serve liquor! The crowd that attracts to this place makes me a little on edge though. The server was excellent till the end where she realized we weren’t there to spend a lot I money & were just there to simply check out the place so she started ignoring us & have al the attention the high ballers beside us. It even got to the point that we were looking at our empties till we left & had to ask another server to get the bill for us!
All in all, I actually had a decent time but it would have been ruined if the music wasn’t so good and the lights weren’t so cool!
Can’t wait to go back this weekend & all the weekends after that!

A hookah bar that actually serves alcohol, which is pretty rare in Calgary.
Unfortunately, it is extremely loud inside, and it is almost impossible to carry a conversation with the music being blasted in your ears.
Dial down the volume a bit, and it would be a great place to smoke some sheesha, grab a drink, and relax with friends.

Looking to head out to sheesha with some pals? How about somewhere with nightclub décor, with a DJ in the corner blaring techno music?
Welcome to Fire n Ice!
If the above-​mentioned description is your cup of tea, you’ll love this place. However, if reading the description made you shiver in your knickers, stay far FAR away.
It doesnt bother me too much. Give me a good sheesha and a mint tea to go with it, and you can blare all the music you want in my face, I don’t care. I am okay with the high-​school aged kids sitting around me, and with not being able to hear my friends over the music, because I know that’s what I am going to get at Fire n Ice. If I want to have a quiet conversation with someone sitting beside me, I would go somewhere else.
Fire n Ice is a place that I know a LOT of people won’t enjoy, but it doesnt seem like that will be a problem. The place sure is always PACKED.
Review #6 of Unilocal’s 30 Day Challenge 2012