Hangups

This is a paint and wallpaper store run by an amazing older couple. I just purchased a home with nothing but white walls. poorly patched and painted. I am clueless when it comes to this stuff. On top of that the carpets don’t match my furniture much and so I came in with a pile of carpet & furniture pieces, hoping maybe they’d at least set me onto the right color catologue.
The did sit me down indeed and within seconds I felt like I’d run into old friends who really cared. Never in any retail store have I been made to feel so important and completely at ease. Within 5 minutes she had 3 – 4 choices for me, her husband stood over her shoulder and added words of encouragement while calculating the amount of paint required, giving tips for patching and painting and I walked out 30 minutes later (a lot of which was spent just chatting about life in general) feeling like I had new friends who would be alongside for the whole project. Oh and they promised «We know you’re on a budget so we’ll never try to sell you the expensive stuff. We like to think like our customers».
Seriously… this was probably the best retail experience of my entire life.