Going with a 3 star on this one. Although the steak was excellent and my complaint was resolved to my satisfaction, I feel the situation was handled a bit unprofessionally. Long story short, came here for dinner with some coworkers to celebrate a retirement. I ordered the teriyaki sirloin with a side of asparagus and a side of brussel sprouts. The asparagus was sad. Just plain ol’ jane asparagus; steamed and flavourless so I added chimichurri sauce to them. The sprouts were good but the serving size was too small. In previous Keg experiences, the brussel sprouts have been generously portioned to which I don’t mind paying extra for them. I explained how disappointed I was to our server who right away corrected the bill. I wanted to explain to him I don’t normally make a fuss(thus why I’m on Unilocal — passive aggressive) so I showed him a photo of my sprouts from another location. I wanted him to see the portions. He asked if he could take my phone to show his manager how the other locations are losing out on money. I felt like a tattletale! Maybe this is my doing but I guess I thought portion sizing was across the board at all locations. Don’t assume! Anyway, I finished my meal with a bowl of vanilla ice cream and toasted almonds. Now that was incredible! Would I return? Likely. If my friends were out and about and suggested here, I would probably tag along. If my friends asked me for a better suggestion, I’d stress a different location.
Victoria C.
Place rating: 5 Aurora, Canada
Love the Keg, can never go wrong. Any steak is great, especially the New York. Baked potato is always yummy, as is the asparagus. Love their Cesar salad Great service and love their Pino. Always a great dinner. Yum!
Celia L.
Place rating: 5 Sheepshead Bay, NY
Really good restaurant! The sever was really nice, the food was really good! The shrimp cocktail was fresh and sweet! The crab cake was crispy and full of texture. The Manhattan cut was cook really well! Tender and juicy. Over it was a telly good experience there
Anna W.
Place rating: 3 Newmarket, Canada
First, I really could have written this review in the 45 — 50 minutes that my family waited for our table on January 2, 2015. Yes, that is a Friday. We called a head of time only to be told that they don’t take reservations on Fridays and Saturdays. We went for a birthday celebration with 9 adults and one child. Big mistake as the wait was forever when they said that it would only be ten minutes. They kept us waiting for much longer, and would have doubled the 45-minute wait had we not asked for the fourth time when our table was ready. I realized that my review has been about the wait thus far, but it is just to devote this much time to it as it was the worst aspect of this establishment. So you can just imagine the fifty patrons waiting for their tables as well. Now, after we were seated, we were offered drinks but not bread until forty minutes later. They said, «sorry, they’re still making it.» Meanwhile, I see three other tables with their bread. BTW, they were seated later than us. Hmmm, right? Okay, well, the utensils. They didn’t give us the right amount, short of two. We were not angry, but come on, prepare the right utensils. When our meals came, we devoured it heartily. We had top sirloin and filet mignon and it’s variations. All good. No complaints. The meat was tneder, the veggies delicious, and the shrimp and scallop in the manhattan sir lion dish were plump and juicy. The size of the salad dish was humongous. Well, food was checked as good. Well, one of our plates of sir loin was a bit too salty. I’d give it an 8⁄10 then. We saw that there was another big group. There is not enough room in the place especially for a big group. To be seated in a rectangular as opposed to round formation made it difficult to have a conversation. This was my first and last visit to this location. It seemed like everyone in Aurora and Newmarket were coming here that night. It was so packed that sardines would scream, too. The parking lot was almost full, and they are going to build an LCBO in the same complex. We should have gone elsewhere except we wanted to use a gift card. Gift card is used, and time gone by.
Justin G.
Place rating: 4 Aurora, Canada
Booked New Years at this location… they took a reservation for 9pm for 6 people. Walked in at 8:50 and it was completely packed as expected. After fighting my way to the front desk… I advised them that we were here, and within 10 minutes, we were plucked out of the crowd and brought to our table. Not a big thing… but they handled the crazy crowd well and delivered nicely on the reservation. My friends and I were pleased… and the food is always great. :) Happy New Years!
Rob R.
Place rating: 2 Ridgefield, CT
So disappointed. I moved to Connecticut about a year ago from the GTA. There are a number of things that I miss about canada — the keg is a huge one — or at least it was. I have my go to — escargot for an app then keg sized prime rib — fully loaded bake potato. The things dreams are made of. My app didn’t show up until my entrée did. One app for a friend didn’t show up at all. The prime rib was excellent but the potato that showed up was just plain. Not even cut open. They also seem to be skimping on the crispy onions too. Used to get a good pile — now it looks like they’re trying to save money. We went early knowing that this place gets stupid busy. At 5:30pm the service was so bad — I can’t imagine it got better throughout the night. I had to send a crown and diet back because the diet was flat. They replaced it but it was still flat. This is a Canadian icon. A go to that is easy and predictable — but also expensive. I’m willing to pay the price for the typical keg experience — this was anything but that. Just sad. Oh well.
Madison D.
Place rating: 5 Richmond Hill, Canada
Been going to this location for years with my friends, always great service, all servers have great knowledge of the menu and the wait time is always great. Steak is always cooked to perfection. Great location for sure!
Sam P.
Place rating: 5 East York, Toronto, Canada
Bravo Aurora keg bravo. Service was top-notch from beginning to end. A complete team effort from all the staff in the establishment. management should be extremely proud. My prime rib was the best I’ve ever had even comparing to every other keg. The unfortunate part is I don’t live in the area to have it again any time soon. The only negative I always have with the keg is that there’s seafood is way too salty and not great quality with the exception of the shrimp cocktail.
Elly A.
Place rating: 4 Toronto, Canada
have been to the Keg numerous times around the city. This was our first time at this Aurora location. We went on a Saturday night at their busiest peek. I would like to explain why I gave it a 5 star. The service at the front was extremely prompt and courteous, there must have been around 15 ppl waiting for a table, despite that everyone working the night shift looked like they really knew what they were doing, they were very well prepared for the rush. We even managed to get asked if we wanted something from the bar, in our 35 minute wait we each enjoyed a glass off red wine, by the time we were seated we were ready to order, got some prompt bread at the table as well as another round of drinks, the bloody Cesar was excellent, had fresh celery and a pickled green bean which was quite delish. I ordered the Sirloin Oscar Grilled top sirloin topped with shrimp, scallops, asparagus and Béarnaise sauce. 8 oz and hubby ordered Grilled Top Sirloin. My Medium well was definitely undercooked but I didn’t mind, so I traded with my hubby bc his was well done, I couldn’t chew it, he said that it wasn’t because it was undercooked, we just got a bad cut. Here is what made up for the bad piece of meat, the sides were excellent and the courteous service made it well worth the experience. The manager came out and apologized despite us not even complaining, they actually noticed we didn’t eat some of the meat and inquired if something was wrong. They said that they would like to buy us some desert, so we went for it and ordered the trio sampler. If someone offers you a free desert it would be rude to complain, but the crème Brule was expired and that was a shame because it is my absolute favorite deserts, plus again it was complimentary and it was so busy there was no way I was going to complain after the waiter and night manager were simply so polite! That is why I will give this place a 5 star despite the fact that the overall meal was about a 3.
Derek L.
Place rating: 3 Aurora, Canada
The Keg is a staple of the steakhouse world, especially in Canada. It is unique in that it is not a high end chophouse, nor is it a Bonanza or Ponderosa budget steak house with the big salad bar. The menu is a blend of steak and chicken dishes, punctuated by a bit of seafood, either as a main or an add-on. I always default to the prime rib. I don’t think I have ever had bad prime rib at a Keg anywhere in the country. This is not a Capital Grill, where instead of chopped bacon on the Wedge Salad, Capitol uses dice sized cubes of pork belly. But it is not as expensive as the wedge at Cap Grill. It’s not like Ruth Chris’, or Morton’s, where the Ribeye is an amazing cut of meat. But the ribeye at the Keg is around half the price. For me, a ribeye, wedge salad and a couple of sides at the Capitol grill will run me over $ 60 without beverages, the Keg will come in around $ 40. Is there $ 20 of difference between the two? Absolutely! Do I want to pay $ 60 each time I get a craving for some red meat? No. Hello, Keg!
David C.
Place rating: 3 Bloomington, IL
While I did not love the bleu cheese dressing on my wedge, I was impressed with the filet and the roasted mixed veg. The salad dressing was sweet. Yes a sweet bleu cheese dressing and too much bacon and diced tomatoes covered the wedge. An unsophisticated preparation which is incongruous with the finely prepared filet. Of course, this is a chain restaurant, but they serve some fine cuts of meat and I just wish the salad was a bit more artfully executed with subtle savory flavors.
Annie H.
Place rating: 1 Whitchurch-Stouffville, Canada
Went for third wedding anniversary dinner. HORRIBLE service!!! Orders were taken and appetizers arrived wout incident. Asked for more bread when entrees arrived and was completely forgotten about. Did not check in on us the rest of the meal. Took another half hour after we had already finished our meal to flag down the server for the bill. Food was good but would never come back due to the dreadful service. I would give this less than a one star if I could!
I S.
Place rating: 4 Aurora, Canada
I had a great dining experience at this location. The calamari is a good selection prepared crispy and very tasty and not limply and oily. The salmon and the steak are excellent and desert was amazing. The service was also very satisfactory. I would certainly dine here again.
Jeremy B.
Place rating: 3 San Antonio, TX
Fast service. Delightful waitresses. The food was average but everyone enjoyed their meal and we all left happy.
Roni L.
Place rating: 3 South San Francisco, CA
Your typical Keg steakhouse and bar. Must be pretty new, clean and décor is nice. It was PACKED for a Tuesday night, so this must be the happening spot in Aurora. We sat at the bar while we waited about 10 min for a table. The barmistress had to use the cheat-book to figure how to make a Sidecar, and unfortunately was a bit overly sour. Service was fine though, and so was the quality of the food, but overall it is your typical Keg, so if you’re used to Kegs, this will probably be no different.