Windsor Plaza Copacabana Hotel

This place is not good for foreign travelers/​tourists. One, most of them does not speak English, second, tv cable does not have English channels, third, housekeeping sometimes just knocks on your door and then open it even when you’re sleeping and they already cleaned the room for the day so not sure why they’re disturbing the crap out of me. One time i borrowed an iron and ironing board, nobody told me that it can only be borrowed for an hour because they cannot speak English or they just refuse, so after ironing my clothes i kept the both of them inside the cabinet and then i was awaken by knocks on my door and since i’m still tired from my long flight i don’t have the energy to stand up and i just waited for them to come in the room, they dis opened the door but i think they thought i was away, finally the front desk informed me about the 1 hour allotted time for borrowing it.
Room-​wise, i paid for a business executive suite but it looked like a standard room with a shower and a queen bed, Orbitz (travel agency) informed me that it’s a king sized bed. Comparing it back home a business executive suite can be a California King bed, huge room space with balcony and a jacuzzi… and maybe a living room, it’s not worth the time and extra money to change into a room with a standard tub.
Brazil is a good place but next time i visit i will go to a different hotel. Customer service needs improvement, amenities and room description needs huge improvements, language needs more attention (c’mon! they’re located in Copacabana which is a tourist spot so learn the int’l language!)

To summarize: I booked a room for 2 people, I paid for 2 people, but they didn’t allow my friend to stay in the room. They didn’t give us any refund or any goodwill gesture because of that.
Moreover the staff was impolite, incompetent and rude. I felt really disrespected by them.
Also the room was really noisy.
Hence, if you go to Rio, avoid this hotel.

Um hotel bem localizado, com um serviço de quarto nota mil. Mas aqui a conversa e outra. Vamos falar do restaurante.
O restaurante fica após a recepção, e oferece os seguintes serviços: a lá carte e Buffet.
No cardápio a lá carte há uma variedade gastronômica de comidas tanto nacionais como internacionais. Sobremesas deliciosas e mais elaboradas. A minha preferida foi o bauru aberto. O sanduíche num pão de forma bem macio, e o filé desmancha na boca, acompanhado de um ovo com gema mole e fritas. Um espetáculo.
No cardápio de Buffet VC tem a possibilidade de repetir o prato. O meu preferido foi o lagarto ao molho madeira e especiarias. Estava tão gostoso que pedi licença e fui agradecer ao chef pela iguaria, e claro pedi a receita. As sobremesas são irresistíveis, como torta de goiaba, mousse de maracujá, tiramisu, doce de tamarindo, cuscuz de côco, salada de fruta.
Os garçons e mautre são educados, atenciosos e muito bem instruídos na questão de servir. São bem observadores, e estão sempre circulando pelo salão para atender a todos.
Um exemplo foi quando fui comer costelinhas com as mãos, logo que terminei, um deles chegou com uma tigelinha de água morna e limão para lavar os dedos e secar na toalhinha. Excelente o serviço e a qualificação dos profissionais.

Completely spoiled by its sister hotel, the Windsor Atlantica, a couple of blocks away, the Windsor Plaza ended up being a little underwhelming. Although the room was on the smaller end, the hotel is still in a great location and the service was great. Perks include: free beach umbrella/​chair rental, currency exchange (at least for USD) and continental breakfast.

We stayed here for 2 nights while vacationing in Rio. The hotel is walking distance from Copacabana beach and has all the basic amenities and a few perks including a large breakfast buffet, free Wi-​Fi, and a complimentary airport shuttle service. There is a rooftop area with a bar, small gym and pool, and a nice view of the beach. During the weekend, the hotel is primarily filled with tourists.
Our experience was mixed — the rooms are quite small (twin beds), sparse in electrical outlets, and the bedding is quite old and low-​quality given the room rate. However, the front desk was very accommodating and helpful when it came to booking our tours and arranging our ground transportation. They definitely went the extra step — helping us print out boarding passes for our flights, and providing us with towels to use for the beach after we checked out.
Overall the hotel is not bad given its prime location for enjoying Copacabana.

O hotel é bem localizado no início de Copacabana e bem pertinho do Leme, deixando os hóspedes em uma localização privilegiada e de fácil acesso. Possui um ar bem moderno já na sua área externa. Os apartamentos são bem modernos e bem decorados, oferecendo em todos ar-​condicionado, TV a cabo, wifi gratuita, cofre, rádio e minibar. Uma grande facilidade no hotel é que o room service funciona 24 horas.
E para relaxar oferece uma piscina maravilhosa na cobertura do prédio que agracia ao hóspedes com uma vista linda de Copacabana e uma acedemia completa pros ratos de academia, rs.
Possui um business center bem equipado também.
O café da manhã claro está incluso e oferece uma variedade imensa de pães, frios e quentes. O restaurante também abre para almoço e janta com um serviço a la carte bem legal. Como já é tradição na rede windsor, serve feijoada ao sábado ao valor de R$ 53.00 + 10% de taxa de serviço, incluindo também sobremesa.
Os funcionários são bilingues e super atenciosos com os hóspedes.

Das Hotel liegt sehr zentral an einer Hauptstrasse nur 2 Häuserblocks vom Copacabana Strand entfernt. Das Viertel ist ziemlich sicher, außer wenn man schmuckbeladen am Strand entlang läuft.
Die Zimmer sind recht klein, nicht besonders hübsch, etwas hellhörig. Für einen Aufenthalt von bis zu 3 Tagen aber durchaus geeignet.
Das Personal an der Rezeption ist überaus freundlich und hilfsbereit.
Das Frühstücksbuffet im Restaurant wirklich sagenhaft mit allem was das Herz begehrt und es wird laufend aufgefüllt. Auch sonst ist das Restaurant empfehlenswert. Das Essen ist sehr gut und frisch, der Service flott und sehr freundlich und die Preise moderat.
Ein weiteres Highlight ist die Aussichtsterrasse im obersten Stockwerk mit einer Bar.
Daher alles in allem, trotz nicht so hübschem Zimmer empfehlenswert und 4 Sterne.