My first time Grill’d experience was in Sydney darling harbour. I ordered a chicken burger and I was pretty amazed. That’s why when I saw it in Brisbane, I was so excited. I immediately dragged my husband to try. This time we both ordered beef burgers(Big Queenslander and Summer Sunset). However, we were disappointed. First of all the bread was cold — did they ever grill the bread?! Secondly, the beef was over done — there was no pink colour in the middle of the beef at all. Last but not least, the service was not good — yes they are friendly, but not attentive: their don’t normally give customers cutlets, which is OK for a burger store. But the burger was too big to put in my mouth(I am a small Asian girl), I had to use my fingers and the little flag to eat it. Trust me it was not pretty. We were just sitting in front of the register, so many waiters and waitresses going around, they didn’t give us any cutlets! Anyway, I might probably go and try other burgers(chickens for example). If it is still no good, I will have to cross it off my list.
Leigh Z.
Place rating: 4 Australia
If you haven’t been to a Grill’d by now clearly you have been living under a rock for the past decade. It has definitely become the go-to place to grab a good quality burger throughout Australia. Despite the large number of stores throughout Australia if definitely does not have the ‘chain’ vibe and each location tends to have its own personality. The Garden City shopping centre Grill’d certainly provides an enjoyable experience. The burgers are always top quality and the waiting times are low, even during busy periods such as weekend lunch. This particular location always seems to have a bevy of reading material for diners to peruse while they are waiting for and eating their burgers. My personal favourites are the ‘Hot Mama’ Moroccan flavoured burger and the much more traditional ‘Summer Sunset’ which comes with some of that sweet sweet pineapple. The range is very interesting and they seem to be constantly adding to the menu with new salads and steak sandwiches. Vegetarian options are also available for those inclined, and the home style thick cut chips with rosemary salt always go down a treat. Staff are always helpful and friendly. If anything a bit too friendly almost chasing you out of the store as you leave to make sure that they have said ‘Have a great day’. If you have been living under a rock, or simply have passed by thinking that you do not want to pay upwards of $ 10 for a burger, trust me, it is definitely worth your while to give it a try, and you will likely become just as hooked as me.