This is probably one of the worse Nandos I have been to in Perth. On my first visit to this Nandos everything was fine except that they forgot the peri salt on my chips. On my second visit half of my quarter chicken was burnt and the other half was completely dry even though I asked for extra basting. On my third and final visit I was ordering for my mother’s birthday to cater for the entire family. I ended up ordering 2 whole chickens and 4 large chips. They said it should take 30 – 60 minutes, I ended up waiting 2 hours.
Inex P.
Place rating: 2 Perth, Australia
I ordered a catering package to be picked up at 12:30 pm and had to wait until 1:10 pm until everything was ready. They didn’t give us 3 bottles of sauce that we ordered and I had to remind them about it. We asked for peri peri chips and they only gave us a normal one, the staff didn’t apologise and just said she would provide some peri peri salt. The peri peri salt that was given was in a small container and only occupied a thin layer. I told her that this wouldn’t be enough and she said the salt was enough to cover 3 seriously large chips. I asked the cashier girl to help adding more salt into the container. The chips went everywhere inside the brown paper bag. Four whole chickens were ordered with extra basting but ours were quite dry. I understand that they needed time to cook and after waiting for an extra 40 minutes they didn’t even deliver what we ordered…
Kaz W.
Place rating: 1 Edgewater, Australia
Before considering whether to read this review in it’s entirety, hear this: This is easily the worst Nando’s I have experienced in Perth. The staff working looked totally uninterested and didn’t even flash a smile when we entered, the food took in excess of 40 mins to come to the table, a portion of our BBQ ribs was burnt to charcoal and I swear they had just bought a rotisserie chicken from Coles and poured Nandos marinade on it. Shocking to say the least. What happened to good old traditional customer service and the Nandos taste that we all know and love? You can bet that I won’t be going back to this Nandos again in a hurry!