I was always a bit hesitant to go into a Lush store — I’m not sure I really understood it to be honest. Well I worked up my courage and had a bit of a browse a few weeks ago, to discover that the customer service in this place is AMAZING. These guys are here to make sure you get the right products, for you. They ask a few polite questions, give you some options, and then you walk out with your first purchase… only to come back once a week ever since. I think I might be a little obsessed actually, and am fast considering turning everything in my bathroom into a product of theirs. I feel like I’m being kind to the environment, kind to myself, and purchasing something even my sister would endorse(she’s vegan). Keep up the good work!
Alice R.
Place rating: 5 Australia
Great products and fantastic service. Nat and the team know their stuff and will go out of their way to make sure you find the product that will suit you best. LUSH teams love their jobs and believe in everything they sell, and the crew at this brand new store are no exception. Go check it out; I promise you’ll leave with a smile.