Virgin is one of my favorite airlines. The lounge is just as good as Qantas but a lil classier. I travel always first class or business and Virgin is close to the top of my list.
Brad D.
Place rating: 5 Melbourne, Australia
I believe in trying to stay with one airline for maximum loyalty bonuses like free lounges and Virgin wins hands down. If lucky enough to qualify the Melbourne lounge is an oasis with great showers, amenities provided including towels, the hotcake machine is amazing and the barista makes great coffee. It is the only way to relax before or in between flights. The bar service is great with great wines and the soups in winter are amazing. Well done Virgin Australia.
Sara Ann S.
Place rating: 4 Sydney, Australia
Sometimes I like to pretend I’m somebody. Historically speaking, sometimes actually translates to pretty much all the time. Which if you are one for statistics: 9 times out of always. So to recap, the times I like to pretend I am somebody include, but are not limted to: 1. When I am drunk 2. When I am getting drunk 3. When i am traveling 4. When I am breathing But, let’s focus on number 3. When I am travelling. First, some background(always helps a story.) My work requires me to travel weekly, as such, I have the priveldge of being able to enter the wide world of people richer than myself. A world I like to call, ‘The Virgin Lounge’.(Apparently, if you have enough money people just give you free stuff, like alchohol, food, showers, internet, puppies, etc. you get the idea — the Virgin Lounge is pretty much heaven.) Every time I enter ‘The Virgin Lounge’ I feel it is important that people know who I am(somebody obviously) So, being the expert that I am. I’d like to give you a few key tips on how to be somebody and get all the things you have ever wanted(from an airport lounge). You’re welcome. Step 1: Show up and have a Virgin Lounge Pass(Velocity Gold Card or Above) Step 2: Wear sunglasses inside. Apparently this says, ‘I’m rich’ and I don’t want you to see my eyeballs indoors.(clever) Step 3: Enter(this step is probably the easiest step) Step 4: Pretty much get everything you wanted: wine, really cute bar snack mix, frozen yoghurt, a fresh towel to take a shower, internet access and I’m pretty sure respect. Step 5: Wait for them to call your flight, pretend like you didnt hear it, miss your flight and repeat step 4. So kids, when you want to feel like you are somebody, like me. Go to the Virgin Lounge — they really know how to make you feel special — even if you are just faking it.(Not that women ever do that…)
David T.
Place rating: 4 San Francisco, CA
Very comfortable lounge with plenty of room and its own security screening and entrance to the gate area, so you don’t need to stand in line at the main security screening checkpoint.
Chris M.
Place rating: 4 Seaford, Australia
Great lounge now that it’s renovations are complete, Good selection of beverages both alcoholic and non. Great seat layout though can get very busy during peak flight times. Food consists of ingredients to make sandwiches, salads, fruit all day. With the addition of Breakfast Hours — Pancake Machine, Boiled Eggs, Cereal, yohgurt and one or two cooked item which varies between Hash Browns, Scrambled Eggs & Bacon Lunch Hours — Hot Soups Dinner — Occasionaly trays of pies air sausage rolls are on offer and sometimes Hot dogs are available if none of these are on offer then hot soup will be available. Pro Tip — No alcohol served before 10am
Gerard V.
Place rating: 4 North Melbourne, Melbourne, Australia
Big spacious clean lounge. Here on a Sunday morning. Good coffee but a bit of a queue. Good food options and free wifi etc. This is a nice lounge and compares well to Air NZ Koru and others. Staff friendly and helpful. Only issue is that it is before security so there is an extra step and variable queue time between the lounge and the gates.
Tresna L.
Place rating: 4 Melbourne, Australia
The Virgin Lounge has really improved over the years, and this particular one is a great way to start a holiday or business trip. The staff always offer a pleasant welcome and the food and beverage options are vast enough to cater to most tastes. There’s plenty of seating with views out over the tarmac — a great way to kill time if you like planes or need to entertain small kids. Or when needing to get work done, the desks with power outlets are abundant and close enough to food and drink supplies if you need more fuel to get through the inbox. Pro tip: the lounge is BEFORE the security checks and some gates are quite far away. Unless you like hearing your name called out over the loud speaker as you run through the terminal I highly recommend giving yourself enough time to navigate the crowds.
Debbie P.
Place rating: 1 Adelaide, Australia
Lounge area is spacious but not that exciting. Weird seating, nothing unique in food and beverage choices, and untidy floors, make spending $ 65 for a single entry pass seem unworthy! Not sure I’d return unless absolutely necessary.
Dave P.
Place rating: 5 Seaford, NY
The new Virgin lounge in Melbourne airport is spacious and accommodating and one of the nicest I’ve been to. The staff was very courteous and helpful and it was a pleasure to spend 90 minutes in there. They make an awesome cup of coffee and expresso and the pancake machine is off the charts great!
Claudia M.
Place rating: 5 Los Angeles, CA
I noticed people are comparing this lounge to Qantas. You are not flying Qantas. you are flying Virgin. Rate it solely on your experience and what they offer. its like apple and orange. I love the customer service. They seem very genuine smile. No complaints. 5 star.
Ben L.
Place rating: 3 Melbourne, Australia
Nearly as good as the Qantas Club. :) The range of food is not as vast as Qantas however it is just as tasty. They seem to have a Barista service all day vs. only mornings with Qantas. Service friendly and prompt(just like QC) however not as many little alcoves in which to work so QC is slightly better in this regard. REMEMBERIT’S BEFORESECURITY!(although this shouldn’t be a problem if you have Gold+ status with VA as then you have the express lanes through security)
Brendan H.
Place rating: 4 Wollstonecraft, Australia
Good selection of alcoholic beverages and some hot and cold options if you are hungry. Coffee not bad. Moderate number of workspaces although power points can run at a premium during peak times. Agree with other reviewers — they could do well to have more quiet/cosy areas to get some work done, read, or watch the TV, and keep an area near the bar for networking/drinks. Not the largest of Virgins lounges but a comfortable place to wait for your flight. Just remember that this lounge is outside the security checkpoints so give yourself ample time to get to your gate.
Damien P.
Place rating: 3 Melbourne, Australia
I used to really love the lounge, it was cosy, lots of different areas to sit depending on your mood. The new lounge to me feels like a glorified shopping centre food court. There is no areas to sit and watch TV with sound. But that said, the selection of food is better than before and its still the same great service. Its happening, but at this stage its still a better option to me than Qantas Club.
Samantha H.
Place rating: 4 Australia
Not a bad place to realx while waiting for a flight. And the coffee is not bad either(most times)