The idea that a bike is the cheapest option of getting around is unfortunately false. Tires and tubes pop, brake and gear lines stretch, brakes wear, you need lights and bells and ultimately, you end up eating more food(that part is good). Recently, the persistent Sydney rain took a bit of a toll on my daily rider. It wasn’t feeling right, and there was something up with the chain. Glow Worm is my local, so I popped in and made my best attempt at knowing what the parts of my bike are called(Did you know the bundles of gears at the back are called a «casette»?! Me either.) They could understand my poor cycling vernacular, and they were super helpful and accommodating. They taught me what things are called. I pretended I knew all along. As I sit here, struggling through separation anxiety as my bike still remains in their care, I can’t fault them. At my last service I wasn’t happy with how they had tuned my gears, so I went back and they cheerfully fixed them free of charge. Here’s my advice: If you want to get into cycling, don’t expect it to be cheap and have a helpful cycling shop like Glow Worm to keep you on the road. And don’t wear spandex.