The Glenelg Club

Rang on a Thursday to book for a Saturday evening. No one answered, and I was advised to leave a message, which I did. By Saturday evening, we still hadn’t been called back, so we drove there to try and get a table. After walking through the establishment, it was clear an event of some sort was on, and the entire place was closed. A 20 second phone call could have saved us the journey and embarrassment, but this venue was not professional enough to do that. My local football club’s bar/​bistro is far more professional and cares about customers. We will not be returning after this.

Major Fail!
Where to start? We recieved a flyer in the mail promoting the new Glenelg Club. It stated that it does breakfast on Saturday’s, kids eat free Saturday and kids can run around on the oval. Perfect, or so we thought.
Got there and there was seating outside but no shade, meaning we had to sit inside as we would’ve been burnt to a crisp out there. The kids couldn’t run around on the oval as there were guys out there getting ready for a cricket match. Totally understand that it’s a sporting venue, but don’t advertise that the kids can run on the oval if they can’t.
Then we tried to order and were informed that kids only eat free during lunch and dinner (it didn’t state this on the flyer, or on the sign in their dining room). It was only 15 minutes before the lunch menu started so when it hit 11 we again tried to order for the kids. We were then told (by the same lady as before) that kids only eat free during dinner. So not impressed. Clearly it’s a scam designed to get people in the door.
There are 6 items on the breakfast menu, one of which is an avocado bruschetta. I tried to order this but was told they had run out of avocado. Considering there was only 1 other table full in the whole place I don’t think they had just run out. Having a limited menu is fine, but if you’re going to have a limited menu you need to have it all available.
Between us we ordered 4 breakfasts, 2 eggs florentine and 2 bacon and eggs (one with extra bacon). 1 of each came out after about 15 minutes. The extra bacon on the bacon and eggs was missing. We were waiting for the other 2 meals before starting. After about 10 minutes the waitress offered to put our plates under the warming lights while we waited. I asked how long the other meals would be and she went to check. We were only a couple metres away from the kitchen pass so we heard the conversation.
Waitress: «How much longer will the eggs florentine be?»
Chef: «Was there another?»
So of course we started eating since they had to start from scratch on the other meals.
This is a plus (and the only one from the whole experience) the food was actually really tasty. Flavours were good. Too bad my poached egg was hardboiled, not slightly overcooked but completely rock hard!
After another 15 – 20 minutes the other 2 meals finally arrived. The extra bacon that had been ordered for the bacon and eggs ended up on the eggs florentine. The poached egg on that dish was cooked perfectly. The scrambled eggs on the bacon and eggs were stone cold though. She must have cooked it first and then left it sitting there while she did the eggs florentine. There was also only ¹⁄₃ as much scrambled egg as there was on the first dish. There was no consistency at all. There was only 1 chef on and she was on her mobile phone while she was cooking. It looked really unprofessional.
There was no difference in size between a cappuccino and a mug of cappuccino and the 3^rd cappuccino didn’t show up until we reminded them about it.
The whole experience was so so disappointing. I really wanted to love The Glenelg Club, but it was a trainwreck! It could be so good, it’s got great potential, but it has a long way to go to even be considered okay. The flavour of the food was good, and the prices were very reasonable, but everything else needs to be majorly overhauled. I won’t be going back there anytime soon. I hate to say this, but don’t waste your time or your money.

Bay Function Centre is a local venue, attached to the Glenelg Football Club and is used for a wide variety of private and football functions. It caters comfortably for over 200 guests and provides quality sit down and cocktail menus.