JB HiFi

Typical rabbit warren full of an enormous range of anything you can think of in the JB Hi Fi genre. Prices are good, and, if you manage to snare one, the staff are helpful.
We were there to pick up a turntable, of all things, as after being separated from them for 15 years, my vinyl LPs have been returned! (Yes, I am writing this listening to Daddy Cool, Split Enz, The Band, The Last Waltz… Don’t you be hating on me!)
I was actually taken aback by the huge range of turntables available. Varying in style, size and price range, going from around $ 150 to just over $ 400. Who would have imagined there was such a demand?! I was also surprised, but probably should not have been, that most of these turntables come with Bluetooth, usb ports, phone docking stations etc. Of course, you’d expect that now I’d guess.
We ended coming home with a funky little retro style player, and I am rather happy with it.

Okay so these guys are the bomb. They are top-​of-​the-​pops financially, and their business model in retail is a stand out success when everyone else seems to be struggling.
But what the f@ck is with the hipster element that serves you at this place?
Okay okay okay. Good prices? you bet. Fantastic range? Bang on!
But why did it take me forever to find a staff member who was willing to go get a ladder to bring down a camera tripod that I wanted to buy? And why did she snarl at me as if I was lucifer incarnate, and end up being so dismissive as to provide negative customer service? I mean negative as in… negative. It was Customer Service with a minus sign in front of it. Hell I just spent $ 200 in your store. You could at least give me the time of day.
I have said before that I’m a customer service whore, and I am. I love good customer service. It’s my red-​light district in life, and I’m proud to give it, and receive it (baby!) —(does that make me a «versatile» customer server? LOL?)
But get with the program. I’m sick of walking into these stores and being accosted by Gen Y attitudes. There I said it. Am I going to be a grumpy old man? Yes. Will I be proud to be a grumpy old man. Yes. Am I already a grumpy old man? Probably. Especially when I spend money in a store and get treated like shit.
And whats with the store layout? (I do understand — the question is rhetorical). I absolutely hate (read HATE) having to walk to the very back of the store to purchase something that I bought at the front of the store. Score one for forced-​impuse-​browse-​and-​buy, but score ZERO for the blokes (like me) who just wanna get in and out of a place.