MSY Technology

MSY is one amazing computer store for people who just want to get supplies and not be hassled by staff trying to convince you to buy different parts you don’t need.
MSY consists of walking in and either
A. Finding your computer parts (not labelled with prices, though a ‘Parts Guide’ is supplied both online and in-​store with ALL the items they sell and the prices. Some might not like this, but it makes it VERY easy to compare prices quickly between parts!), taking them to the counter and paying.
B. Going to the counter and requesting the items which the staff have behind them.
The main issue is customer service. They don’t seem to be fans of answering phone calls to inquire about availability of products, and often when I go to the store I find the items I’m after are sold out. Luckily they always have alternatives at only a couple of dollars more, but it can be frustrating.
As every other review has also said, DO NOT go asking questions here! Some staff are helpful and might answer a quick question (One asked if the amount of RAM was supported by my Motherboard, making sure I don’t waste my money buying too much), but most are there just to take your money and keep things going quickly, which a lot of the customers would really appreciate.
However, you can look past any issues with the store because of the prices! There is nowhere better in Australia to buy parts for low prices, that’s for sure!

MSY have been open for a few years now. I’ve been coming to this store for about three years, but I’ve been to some of the other stores too. This is the closest one to me, but I’ve found they’re all much of a muchness.
Five stars is a big call. There are some very big caveats to that rating, though. The first is that you absolutely must know what you’re shopping for. Don’t turn up and expect demonstration stock and staff showing you stuff. This isn’t Harvey Norman. If you’ve got no idea about computer hardware, either take someone that does know (and presumably will be putting your computer together for you), or don’t go.
The second major caveat is that customer service is generally pretty poor. It’s gotten better, but it’s still not that crash hot.
In the old days, you’d turn up, probably with their price list printed off, line up, ask for your parts, pay and leave. I went in yesterday and they’d changed it. You now walk through the shop, pick up what you want and then go and pay for it. I think it’s more crucial now that you have that price list with you than it was before, because you’re picking the parts yourself, and you need to know what the packaging looks like.
So why five stars, after all that? Price. It’s probably the cheapest place to pick up computer hardware in Australia. It’s so cheap that I’m pretty sure this place is almost singlehandedly responsible for the death of computer swap meets.
I’ve put together a few systems with stuff from here. Haven’t had to return anything yet.