I recently visited this store with my sister who wanted to try on a specific wedding dress. The saleswoman, Colleen, was quite abrupt with us. She allowed my sister to try on the dress she came in for, but the saleswoman kept that my sister try on dresses from the sale rack. We felt that this was highly inappropriate as Colleen had no way of knowing what our price range was, but she still continued to bring out waves of sale rack dresses and make loud comments about the prices. Apart from this, the store was quite well presented. Though it was a bit crowded, they had a wide range of dresses and to their credit, they did have the exact dress my sister was looking for. In short, despite the pleasantly decorated store, the unpleasant staff made us feel judged and uncomfortable. I will not return to this store.
Jasmine W.
Place rating: 4 Loganlea, Australia
The wedding dresses at this store are very beautiful and they have a great range to try on. They also have formal dress for sale as well. The staff here is a mix of young and old(manly older) and they can be helpful when they want to be. When I first started looking for a dress they didn’t seem interested in me and I was quite taken back by how rude they where, but I went back and gave them anther try cause I had found a dress that I loved. The 2nd time I went back I had a much better sale person she was a younger lady and was amazing help. Let me try on as many dresses as I could to make sure I was picking the best for my body shape. We where also allowed to take photos of the dresses we liked so I could review them at home and make a final pick.(Very important for a bride to be). The dresses are in a good price range for what you get. They also do in store alterations to dresses if they need to be done at an extra fee, depends on what needs to be done as to how much this will cost. If you want to visit them on a Sunday you do need to make an appointment with them.